PMO Certified Practitioner v1.0

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The list of functions recommended by the PMO VALUE RING is prioritized based on which indicator?

  • A. The probability of contribution of the function to the set of expectations of the PMO stakeholders.
  • B. The probability of stakeholders supporting the work of the PMO.
  • C. The probability of success of the PMO in relation to the best global practices.
  • D. The probability of the function being successfully performed by the PMO.


Answer : A

The PMO Expectation Adherence Indicator (pmo-EAI) is:

  • A. The sum of 80% of the functions capable of generating 20% cumulative contribution probability.
  • B. The sum of the selected functions’ contribution probabilities.
  • C. The sum of the results of executed projects.
  • D. The sum of 20% of the functions capable of generating 80% cumulative contribution probability.


Answer : B

The PMO processes, when formally defined:

  • A. Can generate conflicts among stakeholders, by clearly establishing how the PMO should act.
  • B. Should be considered as a rule, with no possibility to be adjusted or improved during the cycle.
  • C. Generate unnecessary bureaucracy, which does not contribute to the success of the PMO.
  • D. Should compose the PMO Service Catalog, which will be used to align expectations with stakeholders.


Answer : D

The evolution of PMO maturity occurs

  • A. When the PMO ceases to be operational and becomes increasingly strategic.
  • B. When PMO functions become more sophisticated, whether operational, tactical or strategic.
  • C. When organizational maturity in project management evolves.
  • D. When we increase the amount of functions performed.


Answer : B

What is the ideal type or model of PMO?

  • A. The Center of Excellence.
  • B. The Strategic PMO.
  • C. None of the answers.
  • D. The Agile PMO.


Answer : C

Does the success of projects under the PMO mandate demonstrate the success of the PMO?

  • A. Yes, because the PMO is always created to improve project performance.
  • B. Sometimes, depending on what functions the PMO will be offering.
  • C. No, using the correlation between project success and PMO success does not make sense for a support area.
  • D. Yes, because successful projects increase the perception of the value of PMO’s work.


Answer : B

Two PMO professionals were allocated to execute a specific function. The allocated professionals have, respectively, Personal Competency Adherence Indicators (p-CAI) of 75% and 65% for this function. It’s observed that the Competency Adherence Indicator of the Function (f-CAI) is 85%. We could say that:

  • A. The f-CAI calculation was done incorrectly and the correct result would be 70%.
  • B. The calculation was done correctly, but there is not enough information available to justify the f-CAI equal to 85%.
  • C. The f-CAI is calculated considering the best performance (p-CAI) among the members of the PMO allocated in the function, justifying the f-CAI equal to 85%.
  • D. The f-CAI is calculated according to the goal established by the PMO stakeholders.


Answer : B

Why should the outcome of the PMO maturity assessment always be presented in three dimensions?

  • A. To meet the needs of upper management.
  • B. Because maturity evolves independently in each of these dimensions (strategic, tactical or operational).
  • C. To meet the short, medium and long term.
  • D. To ensure that all necessary functions are being performed by the PMO.


Answer : D

The PMO VALUE RING has in its database:

  • A. 15 potential benefits and 26 potential functions for a PMO.
  • B. 26 potential benefits and 30 potential functions for a PMO.
  • C. 50 potential benefits and 40 potential functions for a PMO.
  • D. 30 potential benefits and 26 potential functions for a PMO.


Answer : D

What demonstrates the evolution of the maturity of a given function?

  • A. Business results obtained.
  • B. The amount of resources allocated to the function.
  • C. The time elapsed since it was implemented.
  • D. The existence of evidences (drivers) that demonstrate the evolution in the sophistication of the way the function is performed.


Answer : D

What is the relationship between the competencies required for a PMO professional, and the PMO functions?

  • A. Each PMO function will require different competencies, among those identified in the PMO VALUE RING methodology. Some of them may or may not be necessary.
  • B. All competencies identified in the PMO VALUE RING methodology are important for all PMO functions, and all PMO professionals must develop them in a balanced way.
  • C. Each function will require technical and behavioral skills, which must be present in all professionals working in the PMO.
  • D. All the competencies identified in the PMO VALUE RING methodology are important for all PMO functions, but with different relevance for each function.


Answer : A

Is it possible for a mature PMO to not generate value?

  • A. No. Mature PMOs fully meet the needs and expectations of their stakeholders.
  • B. Yes, because it may be too costly.
  • C. Yes, because the PMO can provide functions with high maturity, but misaligned with the needs and expectations of its stakeholders.
  • D. No. Maturity is a guarantee of effective value generation for the organization.


Answer : C

To calculate the ROI of the PMO, the following assumptions are used:

  • A. The PMO should have a strategic orientation. The functions established for the PMO are in accordance with the type previously defined. It is not necessary to establish scenarios.
  • B. The PMO is a dynamic organizational entity. To evaluate the return, it is necessary to establish optimistic, probable and pessimistic scenarios. The return is always negative, due to the costs necessary to sustain the existence of the PMO.
  • C. The PMO exists to reduce the losses observed in the organization's portfolio. Each function has a probability of contributing to the recovery of portfolio losses. In each organization, different reasons can cause losses in the portfolio.
  • D. The PMO exists to generate revenue for the organization. Each type of PMO has a different potential for generating results. Only corporate PMOs can have their ROI calculated.


Answer : C

Are the skills of a professional in PMOs the same as those of a Project Manager?

  • A. Yes, because successful projects increase the perception of the value of PMO's work.
  • B. Yes, because the PMO is always created to improve project performance.
  • C. Sometimes, depending on what functions the PMO will be offering.
  • D. No, using the correlation between project success and PMO success does not make sense for a support area.


Answer : C

How many maturity levels do each of the PMO functions have?

  • A. 3
  • B. 4
  • C. 5
  • D. Different levels, depending on the function.


Answer : C

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Exam contains 88 questions
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