Troubleshooting Microsoft Teams (beta) v1.0

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Exam contains 73 questions

You manage the Microsoft Teams environment for a prepaway company.
The company has federation configured only for the human resources (HR) department, and only with VendorA. User1, who is part of the HR department, cannot communicate with VendorA.
You need to troubleshoot why User1 cannot communicate with VendorA.
What should you do?

  • A. Ensure that federated access is enabled in the external access policy for the user.
  • B. Ensure the user is added as a guest in the VendorA tenant.
  • C. Ensure that federated access is enabled in the external user communication policy for the user.
  • D. Ensure the target domain for VendorA is listed in the Allowed Domains list.
  • E. Ensure the tenant is enabled for federation.


Answer : A

Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-policies-in-your-organization/create-custom-external-access-policies

UserA works at CompanyA and UserB works at CompanyB. CompanyA configures Microsoft Teams to use Islands mode. CompanyB configures Teams to use
TeamsOnly mode. UserA sends a Teams message to UserB.
UserB receives the message. The following notification displays:


UserB selects the Continue your conversation here link. The following message displays in the new chat window:

You need to provide a solution so that the two users can successfully communicate with each other.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Ask UserA to use Skype for Business to chat with UserB.
  • B. Ask UserA to change their coexistence mode to TeamsOnly.
  • C. Add UserB domain to the allowed list.
  • D. Ask UserB to sign out and sign in to Teams.
  • E. Ask UserB to use Skype for Business to chat with UserA.


Answer : BE

Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability

You are administering a Microsoft Teams environment for a company.
A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.
You need to retrieve the resources for the producer.
Where should you look for the resources?

  • A. Microsoft Stream
  • B. OneDrive for Business
  • C. Microsoft 365 admin center
  • D. Teams admin center


Answer : C

A company configures external access for suppliers in the Microsoft Teams admin center.
Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE:
Each correct selection is worth one point.

  • A. Add the VendorB domain as a remote domain to the Connectors list.
  • B. Modify the CNAME for SIP federation.
  • C. Add the VendorB domain to the federation Allowed Domains list.
  • D. Ask the VendorB tenant to add your domain to their Allowed Domains list.


Answer : CD

Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

You manage the Teams environment for a company. The prepaway company wants to allow their employees to chat with users from another tenant. The other tenant uses Skype for Business.
You add the other company's domain to your federated list. This action does not resolve the issue.
You need to configure the system.
What DNS record should you use?

  • A. SRV sipfederationtls UDP 100 1 5061 sipfed.online.lync.com
  • B. SRV sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
  • C. CNAME sipfederationtls TCP 100 1 5061 sipdir.online.lync.com
  • D. CNAME sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
  • E. SRV sipfederationtls UDP 100 1 5061 sipdir.online.lync.com


Answer : B

Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-skype-interop

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a telecommunications company that has offices in Bulgaria, Italy, Canada, and the United States. The company has 5,000 employees. The company has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal
The company does a lot of business with the following partner companies. Contoso employees are not able to communicate with these partners by using Microsoft
Teams.
Microsoft.com
PartnerCompanyLTD.com
The company currently uses Skype for Business (SfB) as a collaboration tool. The company wants to migrate to Microsoft Teams. Contoso is beginning a pilot project as part of a Microsoft Teams upgrade. You determine that some offices do not have calling plan licenses.

Current environment -

Active directory -
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).

Network environment -
All traffic is routed through a VPN solution.
Average network bandwidth on Wi-Fi is 3.2 mbps.

Microsoft 365 -
You assign all employees a Microsoft Office 365 E5 license. You enable the following services for all users:
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure AD dynamic group membership
Azure Active Directory (Azure AD)

Microsoft Teams -
The Microsoft Teams upgrade policy is set to Islands coexistence mode.

Requirements -

Calling -
You must create auto attendants and call queue groups for the sales department and the support department. You must configure the following numbers:


Sales department employees must be able to dial international numbers. Other department employees must be prevented from dialing international numbers.
The secondary number for the sales department must always be displayed whenever a sales department employee makes an outbound call.
Calls to support team members must be distributed in such a way that each agent gets the same number of calls.

Emergency calling -
You must configure the following normalization rules for emergency calls:
Sales department users need to use 4-digit extension calling.
Support department users need to use 5-digit extension calling.
All local calls for Redmond (country code and region code is +1425) should be dialed without having to put the +1425 in front of the number.

Security -
You must implement dynamic group membership and use the department's attribute.
Users must change their password every 60 days.
You must implement a new security policy that has the following requirements:
Only guest users from the approved partner domains must be allowed to connect to collaborate by using Microsoft Teams.
Guest users must be prevented from inviting other guests.
Guest users must be prevented from making private calls.
The sales and the technical support department should be able to dial out using the corresponding number.
Guest users should only be allowed to chat from their own accounts.

Teams channels -
Teams and channels must meet the following compliance requirements:
Each team must expire 365 days after it is created.
All team content must be deleted when the team expires
An administrator must be able to restore deleted team content within 30 days.
Group names must not change once they are created.

Meetings and live events -
You identify the following requirements for meetings and live events:
All meetings facilitated by employees must be hosted on Microsoft Teams.
Guest users must be able to join live events.
Guest users must always wait in a meeting lobby.
Employees must always bypass the meeting lobby when they join meeting by using the Microsoft Teams client.
You must record all live events.

Issues -

User1 -
User1 starts an important meeting by using Microsoft Teams. The call drops unexpectedly. User1 provides you with the following log data after reproducing the issue:


User2 -
Administrators report that User2 can sign in to Teams. Most policies are assigned to User2, but you are not able to assign a phone number to User2. You run the following PowerShell command and review the output:


User3 -
User3 reports an authentication issue while signing in to Teams. You troubleshoot the issue by reviewing the Teams desktop app logs. You identify the following authentication error message:
0xCAA82EE7 The server name could not be resolved.

User4 -
User4 reports that they receive multiple email messages about missed chat conversations.

Sales team -
You create a Team named Test is used by the sales team.
All users report that an error message displays when they view the Files tab in the general channel for the team.
You view the following error in the debug logs:
2021-05-14T14:56:54.001Z Err items-view error:
singleOperationHandler.spFolderItemSet.getItems - File Not Found.

Conditional Access policy -
Users report a variety of issues accessing resources. You run the following PowerShell cmdlets:
$CA = Get-AzureADMSConditionalAccessPolicy ג€"Identity
$CA.ToJson()
You review the output from the cmdlets:


Teams performance -
After recent network changes, users report the following issues that impact all users:
Messages arrive to recipients after significant delays.
The Teams app loads slowly.
The quality of audio and video during meetings is poor.
Calls drop unexpectedly and it takes a long time to rejoin meetings.
You review the following log entries:


You need to configure the system to meet the requirements for guest users.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Create and assign a calling policy for guest users.
  • B. Edit the guest access policy to disable calls.
  • C. Edit the guest access policy to disable chat.
  • D. Create and assign a messaging policy for guest users.


Answer : AC

Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a telecommunications company that has offices in Bulgaria, Italy, Canada, and the United States. The company has 5,000 employees. The company has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal
The company does a lot of business with the following partner companies. Contoso employees are not able to communicate with these partners by using Microsoft
Teams.
Microsoft.com
PartnerCompanyLTD.com
The company currently uses Skype for Business (SfB) as a collaboration tool. The company wants to migrate to Microsoft Teams. Contoso is beginning a pilot project as part of a Microsoft Teams upgrade. You determine that some offices do not have calling plan licenses.

Current environment -

Active directory -
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).

Network environment -
All traffic is routed through a VPN solution.
Average network bandwidth on Wi-Fi is 3.2 mbps.

Microsoft 365 -
You assign all employees a Microsoft Office 365 E5 license. You enable the following services for all users:
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure AD dynamic group membership
Azure Active Directory (Azure AD)

Microsoft Teams -
The Microsoft Teams upgrade policy is set to Islands coexistence mode.

Requirements -

Calling -
You must create auto attendants and call queue groups for the sales department and the support department. You must configure the following numbers:


Sales department employees must be able to dial international numbers. Other department employees must be prevented from dialing international numbers.
The secondary number for the sales department must always be displayed whenever a sales department employee makes an outbound call.
Calls to support team members must be distributed in such a way that each agent gets the same number of calls.

Emergency calling -
You must configure the following normalization rules for emergency calls:
Sales department users need to use 4-digit extension calling.
Support department users need to use 5-digit extension calling.
All local calls for Redmond (country code and region code is +1425) should be dialed without having to put the +1425 in front of the number.

Security -
You must implement dynamic group membership and use the department's attribute.
Users must change their password every 60 days.
You must implement a new security policy that has the following requirements:
Only guest users from the approved partner domains must be allowed to connect to collaborate by using Microsoft Teams.
Guest users must be prevented from inviting other guests.
Guest users must be prevented from making private calls.
The sales and the technical support department should be able to dial out using the corresponding number.
Guest users should only be allowed to chat from their own accounts.

Teams channels -
Teams and channels must meet the following compliance requirements:
Each team must expire 365 days after it is created.
All team content must be deleted when the team expires
An administrator must be able to restore deleted team content within 30 days.
Group names must not change once they are created.

Meetings and live events -
You identify the following requirements for meetings and live events:
All meetings facilitated by employees must be hosted on Microsoft Teams.
Guest users must be able to join live events.
Guest users must always wait in a meeting lobby.
Employees must always bypass the meeting lobby when they join meeting by using the Microsoft Teams client.
You must record all live events.

Issues -

User1 -
User1 starts an important meeting by using Microsoft Teams. The call drops unexpectedly. User1 provides you with the following log data after reproducing the issue:


User2 -
Administrators report that User2 can sign in to Teams. Most policies are assigned to User2, but you are not able to assign a phone number to User2. You run the following PowerShell command and review the output:


User3 -
User3 reports an authentication issue while signing in to Teams. You troubleshoot the issue by reviewing the Teams desktop app logs. You identify the following authentication error message:
0xCAA82EE7 The server name could not be resolved.

User4 -
User4 reports that they receive multiple email messages about missed chat conversations.

Sales team -
You create a Team named Test is used by the sales team.
All users report that an error message displays when they view the Files tab in the general channel for the team.
You view the following error in the debug logs:
2021-05-14T14:56:54.001Z Err items-view error:
singleOperationHandler.spFolderItemSet.getItems - File Not Found.

Conditional Access policy -
Users report a variety of issues accessing resources. You run the following PowerShell cmdlets:
$CA = Get-AzureADMSConditionalAccessPolicy ג€"Identity
$CA.ToJson()
You review the output from the cmdlets:


Teams performance -
After recent network changes, users report the following issues that impact all users:
Messages arrive to recipients after significant delays.
The Teams app loads slowly.
The quality of audio and video during meetings is poor.
Calls drop unexpectedly and it takes a long time to rejoin meetings.
You review the following log entries:


You need to resolve the issue reported by User3.
What should you do?

  • A. Ensure that the date and time for the user's device are correct.
  • B. Ensure that the user is connected to the internet and that the firewall and other apps are not preventing access.
  • C. Confirm that the organization complies with Azure Active Directory configuration policy.


Answer : B

Reference:
https://support.microsoft.com/en-us/office/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a telecommunications company that has offices in Bulgaria, Italy, Canada, and the United States. The company has 5,000 employees. The company has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal
The company does a lot of business with the following partner companies. Contoso employees are not able to communicate with these partners by using Microsoft
Teams.
Microsoft.com
PartnerCompanyLTD.com
The company currently uses Skype for Business (SfB) as a collaboration tool. The company wants to migrate to Microsoft Teams. Contoso is beginning a pilot project as part of a Microsoft Teams upgrade. You determine that some offices do not have calling plan licenses.

Current environment -

Active directory -
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).

Network environment -
All traffic is routed through a VPN solution.
Average network bandwidth on Wi-Fi is 3.2 mbps.

Microsoft 365 -
You assign all employees a Microsoft Office 365 E5 license. You enable the following services for all users:
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure AD dynamic group membership
Azure Active Directory (Azure AD)

Microsoft Teams -
The Microsoft Teams upgrade policy is set to Islands coexistence mode.

Requirements -

Calling -
You must create auto attendants and call queue groups for the sales department and the support department. You must configure the following numbers:


Sales department employees must be able to dial international numbers. Other department employees must be prevented from dialing international numbers.
The secondary number for the sales department must always be displayed whenever a sales department employee makes an outbound call.
Calls to support team members must be distributed in such a way that each agent gets the same number of calls.

Emergency calling -
You must configure the following normalization rules for emergency calls:
Sales department users need to use 4-digit extension calling.
Support department users need to use 5-digit extension calling.
All local calls for Redmond (country code and region code is +1425) should be dialed without having to put the +1425 in front of the number.

Security -
You must implement dynamic group membership and use the department's attribute.
Users must change their password every 60 days.
You must implement a new security policy that has the following requirements:
Only guest users from the approved partner domains must be allowed to connect to collaborate by using Microsoft Teams.
Guest users must be prevented from inviting other guests.
Guest users must be prevented from making private calls.
The sales and the technical support department should be able to dial out using the corresponding number.
Guest users should only be allowed to chat from their own accounts.

Teams channels -
Teams and channels must meet the following compliance requirements:
Each team must expire 365 days after it is created.
All team content must be deleted when the team expires
An administrator must be able to restore deleted team content within 30 days.
Group names must not change once they are created.

Meetings and live events -
You identify the following requirements for meetings and live events:
All meetings facilitated by employees must be hosted on Microsoft Teams.
Guest users must be able to join live events.
Guest users must always wait in a meeting lobby.
Employees must always bypass the meeting lobby when they join meeting by using the Microsoft Teams client.
You must record all live events.

Issues -

User1 -
User1 starts an important meeting by using Microsoft Teams. The call drops unexpectedly. User1 provides you with the following log data after reproducing the issue:


User2 -
Administrators report that User2 can sign in to Teams. Most policies are assigned to User2, but you are not able to assign a phone number to User2. You run the following PowerShell command and review the output:


User3 -
User3 reports an authentication issue while signing in to Teams. You troubleshoot the issue by reviewing the Teams desktop app logs. You identify the following authentication error message:
0xCAA82EE7 The server name could not be resolved.

User4 -
User4 reports that they receive multiple email messages about missed chat conversations.

Sales team -
You create a Team named Test is used by the sales team.
All users report that an error message displays when they view the Files tab in the general channel for the team.
You view the following error in the debug logs:
2021-05-14T14:56:54.001Z Err items-view error:
singleOperationHandler.spFolderItemSet.getItems - File Not Found.

Conditional Access policy -
Users report a variety of issues accessing resources. You run the following PowerShell cmdlets:
$CA = Get-AzureADMSConditionalAccessPolicy ג€"Identity
$CA.ToJson()
You review the output from the cmdlets:


Teams performance -
After recent network changes, users report the following issues that impact all users:
Messages arrive to recipients after significant delays.
The Teams app loads slowly.
The quality of audio and video during meetings is poor.
Calls drop unexpectedly and it takes a long time to rejoin meetings.
You review the following log entries:


You need to configure team settings specific to all departments' needs.
What should you do?

  • A. From PowerShell, run the New-AzureADMSGroupLifecyclePolicy cmdlet.
  • B. From the Microsoft Teams admin center, modify the Teams policy.
  • C. From the Microsoft 365 admin center, modify the Office 365 group settings.
  • D. From the Security & Compliance admin center, create a data loss prevention (DLP) policy.


Answer : A

Reference:
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/groups-lifecycle

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a telecommunications company that has offices in Bulgaria, Italy, Canada, and the United States. The company has 5,000 employees. The company has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal
The company does a lot of business with the following partner companies. Contoso employees are not able to communicate with these partners by using Microsoft
Teams.
Microsoft.com
PartnerCompanyLTD.com
The company currently uses Skype for Business (SfB) as a collaboration tool. The company wants to migrate to Microsoft Teams. Contoso is beginning a pilot project as part of a Microsoft Teams upgrade. You determine that some offices do not have calling plan licenses.

Current environment -

Active directory -
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).

Network environment -
All traffic is routed through a VPN solution.
Average network bandwidth on Wi-Fi is 3.2 mbps.

Microsoft 365 -
You assign all employees a Microsoft Office 365 E5 license. You enable the following services for all users:
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure AD dynamic group membership
Azure Active Directory (Azure AD)

Microsoft Teams -
The Microsoft Teams upgrade policy is set to Islands coexistence mode.

Requirements -

Calling -
You must create auto attendants and call queue groups for the sales department and the support department. You must configure the following numbers:


Sales department employees must be able to dial international numbers. Other department employees must be prevented from dialing international numbers.
The secondary number for the sales department must always be displayed whenever a sales department employee makes an outbound call.
Calls to support team members must be distributed in such a way that each agent gets the same number of calls.

Emergency calling -
You must configure the following normalization rules for emergency calls:
Sales department users need to use 4-digit extension calling.
Support department users need to use 5-digit extension calling.
All local calls for Redmond (country code and region code is +1425) should be dialed without having to put the +1425 in front of the number.

Security -
You must implement dynamic group membership and use the department's attribute.
Users must change their password every 60 days.
You must implement a new security policy that has the following requirements:
Only guest users from the approved partner domains must be allowed to connect to collaborate by using Microsoft Teams.
Guest users must be prevented from inviting other guests.
Guest users must be prevented from making private calls.
The sales and the technical support department should be able to dial out using the corresponding number.
Guest users should only be allowed to chat from their own accounts.

Teams channels -
Teams and channels must meet the following compliance requirements:
Each team must expire 365 days after it is created.
All team content must be deleted when the team expires
An administrator must be able to restore deleted team content within 30 days.
Group names must not change once they are created.

Meetings and live events -
You identify the following requirements for meetings and live events:
All meetings facilitated by employees must be hosted on Microsoft Teams.
Guest users must be able to join live events.
Guest users must always wait in a meeting lobby.
Employees must always bypass the meeting lobby when they join meeting by using the Microsoft Teams client.
You must record all live events.

Issues -

User1 -
User1 starts an important meeting by using Microsoft Teams. The call drops unexpectedly. User1 provides you with the following log data after reproducing the issue:


User2 -
Administrators report that User2 can sign in to Teams. Most policies are assigned to User2, but you are not able to assign a phone number to User2. You run the following PowerShell command and review the output:


User3 -
User3 reports an authentication issue while signing in to Teams. You troubleshoot the issue by reviewing the Teams desktop app logs. You identify the following authentication error message:
0xCAA82EE7 The server name could not be resolved.

User4 -
User4 reports that they receive multiple email messages about missed chat conversations.

Sales team -
You create a Team named Test is used by the sales team.
All users report that an error message displays when they view the Files tab in the general channel for the team.
You view the following error in the debug logs:
2021-05-14T14:56:54.001Z Err items-view error:
singleOperationHandler.spFolderItemSet.getItems - File Not Found.

Conditional Access policy -
Users report a variety of issues accessing resources. You run the following PowerShell cmdlets:
$CA = Get-AzureADMSConditionalAccessPolicy ג€"Identity
$CA.ToJson()
You review the output from the cmdlets:


Teams performance -
After recent network changes, users report the following issues that impact all users:
Messages arrive to recipients after significant delays.
The Teams app loads slowly.
The quality of audio and video during meetings is poor.
Calls drop unexpectedly and it takes a long time to rejoin meetings.
You review the following log entries:



DRAG DROP -
You need to configure the Microsoft Teams environment for guest users.
Which actions are required? To answer, drag the appropriate required options to the correct actions. Each required option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:



Answer :

Reference:
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams https://docs.microsoft.com/en-us/azure/active-directory/external-identities/delegate-invitations https://docs.microsoft.com/en-us/azure/active-directory/external-identities/allow-deny-list

HOTSPOT -
You manage the Microsoft Teams environment for a company. A user tries to sign in to the Teams web client. The following error message displays:


Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Hot Area:



Answer :

A company uses Microsoft Teams.
Team owners are not able to add guests to teams.
You need to resolve the issue.
Which three services you should check? Each correct answer presents part of the solution.
NOTE:
Each correct selection is worth one point.

  • A. Azure Active Directory
  • B. Microsoft Teams admin center
  • C. Microsoft Security admin center
  • D. Microsoft 365 groups
  • E. Microsoft Compliance admin center


Answer : ABD

Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide

DRAG DROP -
You are the global administrator of a tenant.
An account is blocked due to suspicious user activities.
You need to investigate the user activities.
Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:




Answer :

Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compliance?view=o365-worldwide

A prepaway company has a Microsoft 365 subscription. The company implements a new security policy that has the following requirements:
✑ Guest users from specific domains must be allowed to collaborate by using Microsoft Teams.
✑ Guest users must be prevented from inviting other guests.
You need to recommend a solution to meet the security policy requirements.
What should you recommend?

  • A. Run the following PowerShell cmdlets: New-AzureADPolicy | Set-AzureADPolicy
  • B. From the Microsoft Teams admin center, modify external collaboration settings.
  • C. From Azure Active Directory, modify external collaboration settings.
  • D. From the Microsoft Teams admin center, modify the Communicate with Skype users option.


Answer : C

Reference:
https://www.thatlazyadmin.com/2019/07/09/how-to-prevent-microsoft-teams-guest-users-from-inviting-guests/

HOTSPOT -
A company uses Microsoft Teams. A user reports that they are unable to sign in to Teams. The user is able to reproduce the issue on multiple devices. The user provides you with the following screenshot that shows the error message.


Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Hot Area:



Answer :

DRAG DROP -
You manage the Microsoft Teams environment for a tenant.
Users report authentication issues. In the Azure AD admin center, you view many sign in error codes.
You need to manually reset Seamless Single Sign-on (SSO).
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:




Answer :

Reference:
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sso

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