Troubleshooting Microsoft Teams (beta) v1.0

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Exam contains 134 questions

HOTSPOT -
A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.
Employees do not have access to Teams calendars.
You need to resolve the issue.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:



Answer :

Reference:
https://techcommunity.microsoft.com/t5/exchange-team-blog/configuring-teams-calendar-access-for-exchange-on-premises/ba-p/1484009

HOTSPOT -
You manage the Microsoft Teams environment for a ExamTopics company. You configure direct routing telephony.
A user reports that the dial pad does not appear in their Teams app.
You need to resolve the issue. You assign the user a phone system license.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:



Answer :

Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan

An administrator for a tenant in Australia assigns direct routing numbers to cloud auto-attendants (AA).
Whenever a call is received by an AA, there is a delay of more than 10 seconds before the welcome message plays.
You need to review the SBC logs to determine the cause of the delay.
Which log entry identifies the cause of the delay?

  • A. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1
  • B. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2
  • C. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1
  • D. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1


Answer : B

A company has their headquarters in France and stores all over the world. The ExamTopics company wants to organize live events in China.
Meeting organizers in China cannot create Microsoft Teams live events.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. The company already has 15 Terms live events running concurrently.
  • B. Azure content delivery networks (CDNs) are not accessible in China.
  • C. The company has not configured a VPN for connecting to the corporate network.
  • D. Users do not have valid Advanced Communication licenses.


Answer : BC

Event team members and attendees will not be able to use Teams live events because Azure CDN is not accessible in China. A workaround is to use a company
VPN connection, which gets the client connected to CDN via the customer's corporate network.
Note: The maximum number of concurrent live events per Microsoft 365 or Office 365 organization is 15.
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/teams-live-events/plan-for-teams-live-events https://docs.microsoft.com/en-us/stream/live-event-troubleshooting

HOTSPOT -
A school implements Microsoft Teams.
Teachers report that they cannot schedule Teams live events.
You need to investigate and troubleshoot the issue.
You run Get-MsolUser -UserPrincipalName [email protected] | Format-List DisplayName,Licenses and review the results as shown in the Licenses exhibit.

You review the Microsoft Teams debug logs that you collect from the teacher's device as shown in the Debug logs exhibit.

You review the meeting policy settings as shown in the Meeting policy exhibit.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:



Answer :

Reference:
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/licensing-service-plan-reference https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events

DRAG DROP -
A company uses Microsoft Teams. You delete a user.
You suspect that the deleted user is listed as the owner of a team. You attempt to connect to the Teams PowerShell module to investigate the issue. The following message appears:
Connect-MicrosoftTeam : The term 'Connect-MicrosoftTeam' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
You need to resolve the error and confirm whether the deleted user is still owner of the team.
Which four PowerShell commands should you use to develop the solution? To answer, move the appropriate commands from the list of commands to the answer area and arrange them in the correct order.
Select and Place:



Answer :

Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-your-computer-for-windows-powershell/download-and-install-the-skype-for-business-online-connector

A ExamTopics company limits users that are authorized to create Microsoft 365 groups.
A user reports that they do not have the option to create new teams in the Microsoft Teams app.
You need to ensure that the user can create teams.
What should you do?

  • A. Disable Conditional Access policies.
  • B. Clear the Teams cache for the user and restart the Microsoft Teams client app.
  • C. Add the user to a security group.
  • D. Add the user to a distribution group.


Answer : C

Contoso, Ltd. uses the domain contoso.com. The company adds fabrikam.com as an additional domain.
You schedule a meeting from the contoso.com domain by using the Microsoft Teams app. You are unable to add a user named [email protected] to the meeting.
You need to resolve this issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Assign an audio conferencing license to UserA.
  • B. Ensure that the Fabrikam.com domain is verified in Microsoft 365.
  • C. Assign a Microsoft Exchange license to UserA.
  • D. Set the value of the HiddenFromAddressListsEnabled attribute to False for the user's mailbox.
  • E. Set the value of the HiddenFromAddressListsEnabled attribute to True for the user's mailbox.


Answer : BCD

Reference:
https://docs.microsoft.com/en-us/microsoftteams/exchange-teams-interact https://docs.microsoft.com/en-us/microsoft-365/admin/setup/add-domain?view=o365-worldwide

A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices.
A user reports the following issues:
✑ The user loses their Teams connection during screen sharing.
✑ The Microsoft Teams app crashes randomly and restarts automatically.
You need to view the appropriate logs to troubleshoot the issues.
What should you do?

  • A. From the Microsoft Teams app, select CTRL+G. Open the ETL files in the %Appdata%\Microsoft\Teams\folder.
  • B. Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logs.txt in the %Appdata%\Microsoft\Teams\folder.
  • C. From the Microsoft Teams app, select Ctrl+Alt+Shift+1. Open the log files in the %Userprofile%\Downloads\folder.
  • D. From Event Viewer, open the Windows log and filter the log for the keyword MS Teams.


Answer : C

Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files

HOTSPOT
-

A company uses Microsoft Teams.

A user reports that they are unable to start recording a meeting.

You need to investigate the issue by reviewing the appropriate information.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.



Answer :

HOTSPOT
-

A company uses Microsoft Teams. Policies are assigned to users.

Users cannot record or use captions in Microsoft Teams meetings, but they can record 1:1 calls. Users must be able to record and use captions in meetings, but they should not be able to record 1:1 calls.

You need to troubleshoot the assigned policies.

How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.



Answer :

You manage the Microsoft Teams environment for a ExamTopics company.
The company has federation configured only for the human resources (HR) department, and only with VendorA. User1, who is part of the HR department, cannot communicate with VendorA.
You need to troubleshoot why User1 cannot communicate with VendorA.
What should you do?

  • A. Ensure that federated access is enabled in the external access policy for the user.
  • B. Ensure the user is added as a guest in the VendorA tenant.
  • C. Ensure that federated access is enabled in the external user communication policy for the user.
  • D. Ensure the target domain for VendorA is listed in the Allowed Domains list.
  • E. Ensure the tenant is enabled for federation.


Answer : A

Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-policies-in-your-organization/create-custom-external-access-policies

UserA works at CompanyA and UserB works at CompanyB. CompanyA configures Microsoft Teams to use Islands mode. CompanyB configures Teams to use
TeamsOnly mode. UserA sends a Teams message to UserB.
UserB receives the message. The following notification displays:

UserB selects the Continue your conversation here link. The following message displays in the new chat window:

You need to provide a solution so that the two users can successfully communicate with each other.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Ask UserA to use Skype for Business to chat with UserB.
  • B. Ask UserA to change their coexistence mode to TeamsOnly.
  • C. Add UserB domain to the allowed list.
  • D. Ask UserB to sign out and sign in to Teams.
  • E. Ask UserB to use Skype for Business to chat with UserA.


Answer : BE

Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability

You are administering a Microsoft Teams environment for a company.
A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.
You need to retrieve the resources for the producer.
Where should you look for the resources?

  • A. Microsoft Stream
  • B. OneDrive for Business
  • C. Microsoft 365 admin center
  • D. Teams admin center


Answer : C

A company configures external access for suppliers in the Microsoft Teams admin center.
Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE:
Each correct selection is worth one point.

  • A. Add the VendorB domain as a remote domain to the Connectors list.
  • B. Modify the CNAME for SIP federation.
  • C. Add the VendorB domain to the federation Allowed Domains list.
  • D. Ask the VendorB tenant to add your domain to their Allowed Domains list.


Answer : CD

Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

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Exam contains 134 questions

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