Microsoft Teams Voice Engineer (beta) v1.0

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Exam contains 55 questions

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
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To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an
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Overview -

General Overview -
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows
Server 2019.

Physical Locations -
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.

Existing Environment -

Active Directory Environment -
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows
Server 2019.

Microsoft Office 365 -
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.
Contoso uses Microsoft Exchange Online for email.

Network Infrastructure -
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the networks by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.

Telephony -
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID or [email protected]

Requirements -

Planned Changes -
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.

Technical Requirements -
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
Media flow for the remote sales team users must be optimized.
All sales team users require inbound toll-free audio conferencing.
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.


DRAG DROP -
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:




Answer :

Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a Microsoft 365 group.
Does this meet the goal?

  • A. Yes
  • B. No


Answer : A

Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?

  • A. Yes
  • B. No


Answer : B

Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?

  • A. Yes
  • B. No


Answer : B

Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you create a new port order.
Does this meet the goal?

  • A. Yes
  • B. No


Answer : A

Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: You run the New-CsHybridTelephoneNumber cmdlet.
Does this meet the goal?

  • A. Yes
  • B. No


Answer : B

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you place a new order for service numbers.
Does this meet the goal?

  • A. Yes
  • B. No


Answer : B

Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers

DRAG DROP -
From Voice in the Microsoft Teams admin center, you select Operators and add an operator.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:




Answer :

Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure

Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from a telephone carrier.
The carrier becomes an operator in the Operator Connect program.
You need to migrate the users to Operator Connect.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Run the Set-CsUser cmdlet and set the ג€"OnPremLineURI parameter to $null.
  • B. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the ג€"Policyname parameter to Policy1.
  • C. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the ג€"Policyname parameter to $null.
  • D. Run the Set-CsOnlineVoiceUser cmdlet and set the ג€"TelephoneNumber parameter to each user's phone number.
  • E. Run the Set-CsOnlineVoiceUser cmdlet and set the ג€"TelephoneNumber parameter to $null.
  • F. Run the Set-CsUser cmdlet and set the ג€"OnPremLineURI parameter to each user's phone number.


Answer : ACD

Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user

You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Grant-CsOnlineVoiceRoutingPolicy
  • B. Set-CsOnlineVoiceUser
  • C. Set-CsUserPstnSettings
  • D. Grant-CsVoicePolicy
  • E. Set-CsUser


Answer : AE

Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing

You have a Microsoft Teams Phone deployment.
You need to provide two users with the ability to share a single phone number for inbound and outbound calling.
What are two ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. call queues
  • B. call forwarding
  • C. group call pickup
  • D. call delegation
  • E. call park


Answer : AC

Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup

You have a Microsoft Teams Phone deployment.
You are designing a room that will be used for collaboration.
You need to select a device for the room. The device must meet the following requirements:
✑ Support video.
✑ Support one-touch join for meetings.
✑ Can start new meetings from within the room.
✑ Support HDMI ingestion of content into Teams.
Which type of device should you select? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Microsoft Teams Rooms on Android
  • B. Microsoft Teams panels
  • C. Microsoft Teams Rooms on Windows
  • D. Microsoft Surface Hub 2S.
  • E. Microsoft Teams displays.


Answer : AC

Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison

You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off. The device must meet the following requirements:
✑ Support calls.
✑ Support video.
Support speed dial.


✑ Display chat history.
Which type of device should you provide?

  • A. Teams-certified handset
  • B. Teams display
  • C. Teams panel
  • D. Teams Rooms


Answer : B

Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-1d3437e6d4e6

You are selecting devices for use in conference rooms. The conference rooms must support two front of room displays.
Which two types of devices meet the requirements? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Microsoft Teams Rooms on Android
  • B. Microsoft Teams displays
  • C. Microsoft Teams audio conference phones
  • D. Microsoft Teams Rooms on Windows
  • E. Microsoft Surface Hub 2S


Answer : AD

Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison

You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft Teams.
You need to sign each 3PIP phone in to Teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. From the Microsoft Teams admin center, remotely provision a new device.
  • B. From the device, instruct a local user to sign in from a computer that connects to the device by using a USB cable.
  • C. From the device, instruct a local user to sign in by using the device itself.
  • D. From the device, instruct a local user to use the direct inward dial (DID) number and PIN of the assigned account.
  • E. From the device, instruct a local user to sign in from the web.


Answer : CE

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Exam contains 55 questions

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