Microsoft Dynamics 365 for Field Service v1.0

What are the steps in the purchase order process?

For which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service? Each correct answer presents a complete solution.

Service technicians stock parts in their vans to fix most common problems. You need to track the parts stocked in each van.
Which feature should you implement?

You need to track a list of serviceable equipment related to a specific service location.
Which record type should you use?

A company provides cable-based Internet and television services.
Supply cables often must be buried on customers"™ properties. When a supply cable must be buried, the company hires one vendor to locate any existing underground utilities and another vendor to bury the supply cable. These vendors manage their own resources in their own scheduling systems.
You need to create bookable resources to ensure that you can schedule these vendors from within your Microsoft Dynamics 365 implementation.
Which resource type should you use?

A company plans to deliver a new set of services that technicians will use when processing work orders.
You need to add the new services to Field Service so they can be added to price lists and work orders.
What should you do?

Which three pricing features are only associated with services? Each correct answer presents a complete solution.

A company wants to provide customers updates about their work orders. You need to add the update notifications capability to the Field Service application.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

A company uses the Familiar, Good, Proficient rating model. You need to implement a new rating model with five values.
Which two actions should you perform? Each correct answer presents part of the solution.

You are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.
Which three options can you use? Each correct answer presents a complete solution.

You need to add descriptions to equipment and implement a rating system for equipment.
What should you configure?

Your customer wants to be setup on a preventative maintenance schedule. You create an agreement. You need to automatically invoice the customer on a monthly basis.
What should you do?

You create a complex agreement and booking that includes service tasks and services. You need to use the existing agreement as the basis for future agreements.
Which two actions should you perform? Each correct answer presents part of the solution.

Which two types of records can be generated when you create agreements? Each correct answer presents part of the solution.