Microsoft Dynamics 365 Customization and Configuration v1.0

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Exam contains 102 questions

You are implementing a new business process.
The system must send a notification to the manager 24 hours after an opportunity is created based on the date of the next best action.
Which type of workflow should you implement?

  • A. synchronous workflow
  • B. asynchronous workflow
  • C. Microsoft Dynamics 365 dialogs
  • D. business process flow (BPF)


Answer : B

You create a business rule for the Case entity and set the scope to Case.
Which action will cause the business rule to run?

  • A. The form loads.
  • B. An asynchronous workflow updates the record.
  • C. An asynchronous workflow creates a record.
  • D. The record is saved.


Answer : A

Which actions can you perform by using a business rule?

  • A. Subtract $5.00 from a currency field.
  • B. Clear a two options field.
  • C. Concatenate two text fields.
  • D. Add six days to a date field.


Answer : D

You create a workflow and set the scope to User (default). UserA owns the workflow.
UserB is making bulk changes on records that will trigger the workflow.
Which records will this workflow affect?

  • A. records owned by users in the same business unit as UserB
  • B. records owned by UserA
  • C. records owned by UserB
  • D. records owned by either UserA or UserB


Answer : C

References:
http://xrmcubed.com/defining-the-proper-scope-when-configuring-workflows-in-dynamics-crm/

You are a subject matter expert for an insurance company. You have a complex business method that is used for setting and releasing claims.
You need to create a process in Microsoft Dynamics 365 to assist team members with the claims settlement process. You must limit this process to team members that have a specific security role.
What should you implement?

  • A. business process flow (BPF)
  • B. workflows
  • C. custom actions
  • D. dialogs


Answer : A

When a business process flow (BPF) enters a specific stage, you need to run a workflow.
Which two actions should you perform? Each correct answer presents part of the solution.

  • A. Add a global workflow composition component.
  • B. Select an on-demand workflow to run.
  • C. Add a stage specific workflow composition component.
  • D. Select a step to run.


Answer : BC

References:
https://blogs.msdn.microsoft.com/crm/2017/03/28/business-process-flow-automation-in-dynamics-365/

Which two of the following are valid security role permissions? Each correct answer presents a complete solution.

  • A. Deactivate
  • B. Share
  • C. Edit
  • D. Append


Answer : BD

References:
https://technet.microsoft.com/en-us/library/dn531090.aspx

You need to ensure that users can save private documents in Microsoft OneDrive for Business folders from within Microsoft Dynamics 365.
Which two actions should you perform? Each correct answer presents part of the solution.

  • A. Set the Manage User Synchronization Filters option to Origination for the Security Role.
  • B. Configure server-based integration for Microsoft Dynamics 365 and Microsoft SharePoint Online.
  • C. Install and activate the Microsoft SharePoint List Component.
  • D. Ensure that users have Microsoft OneDrive for Business and SharePoint licenses.


Answer : BD

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/enable-onedrive-for-business

For which three scenarios can you enable duplicate detection? Each correct answer presents a complete solution.

  • A. when Microsoft Dynamics 365 for Outlook goes from offline to online
  • B. when a record is created or updated
  • C. during data import
  • D. when a record is deleted or deactivated
  • E. when Microsoft Dynamics 365 for Outlook goes from online to offline


Answer : ABC

References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/turn-duplicate-detection-rules-on-or-off-for-the-whole-organization.aspx

You create a new custom entity and add it to the sitemap.
System administrators can see the custom entity. Users report that they cannot see the custom entity.
You need to ensure that users can see the custom entity.
What should you do?

  • A. Publish the sitemap.
  • B. Publish the custom entity.
  • C. Wait for changes to the security roles to take effect.
  • D. Grant appropriate security roles access to the custom entity.


Answer : D

References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-a-new-entity.aspx

You have a Microsoft Dynamics 365 environment. You plan to configure folder-level tracking.
Which two statements are true? Each correct answer presents a complete solution.

  • A. Folder-level tracking is available for mailboxes that implement delegate access.
  • B. Each user can create a maximum of 25 folders in their inbox.
  • C. Folder level-tracking works with the Microsoft Dynamics 365 email router.
  • D. You cannot change the regarding object unless you remove the email from tracked folders.


Answer : AD

You need to configure Microsoft OneNote integration for an organization"™s Microsoft Dynamics 365 case entity.
Which two components should you enable? Each correct answer presents part of the solution.

  • A. Microsoft Office 365 groups
  • B. document management for the entity
  • C. Interactive Service Hub
  • D. server-based Microsoft SharePoint integration
  • E. Microsoft OneDrive integration


Answer : BD

References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/set-up-onenote-integration-in-dynamics-365.aspx

You have a Microsoft Dynamics 365 tenant. You plan to implement Microsoft Office 365 Groups.
You need to ensure that all Office 365 Group features are available.
Which three actions should you perform? Each correct answer presents part of the solution.

  • A. Configure a Microsoft Exchange Online mailbox for each Microsoft Dynamics 365 user.
  • B. Enable the ISV Extensions security privilege.
  • C. Configure Yammer to work with Microsoft Dynamics 365.
  • D. Enable server-based Microsoft SharePoint in Microsoft Dynamics 365.
  • E. Configure the Microsoft SharePoint List component.


Answer : ABD

References:
https://technet.microsoft.com/en-us/library/dn896591.aspx

Your organization has a custom entity that contains 25 records.
A specific group of users needs access to the records.
You need to ensure that only specified users can access the records and that you can manage access from one place.
What should you do?

  • A. Add the users to access teams. Grant the teams read and write access for each of the custom entity records.
  • B. Ask the owner of the custom entity records to grant specific users read and write access to the records.
  • C. Create an owner team that includes the users. Assign the team a new security role which can access only the custom entity.
  • D. Modify an existing security role that is common to the users. Grant the role access to the custom entity.


Answer : C

You plan to implement a server-based integration between Microsoft Dynamics 365 and SharePoint Online.
Which two statements are true? Each correct answer presents a complete solution.

  • A. You only need to sign in to Microsoft Dynamics 365 to access documents stored in SharePoint.
  • B. SharePoint actions including Alert Me, Download a Copy, and Copy Shortcut are supported.
  • C. You do not need to implement a list component.
  • D. Users can create folders in Microsoft Dynamics 365.


Answer : AC

References:
https://technet.microsoft.com/en-us/library/dn531154.aspx

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Exam contains 102 questions

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