Microsoft Dynamics CRM Installation v1.0

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Exam contains 26 questions

Your role of Systems Administrator includes the management of your companyג€™s Microsoft Dynamics 365 for Customer Service system.
Company security policy states that Auditing must be enabled in Dynamics 365.
You enable Global Auditing in Dynamics 365.
Which two of the following statements are true? (Choose two.)

  • A. Auditing can be enabled or disabled at the entity level.
  • B. Only user access to the system is logged.
  • C. If a field value is updated, you can determine the previous value from the audit log.
  • D. The default audit log retention period is 120 days.


Answer : AC

You work as a Sales Manager for a company. The company uses Microsoft Dynamics 365 for Sales.
All Sales staff are licensed to use Microsoft Dynamics for Sales. Customer support staff are not licensed for Microsoft Dynamics for Sales. All users have
Microsoft Office 365 E3 licenses.
Customer support staff often receive enquires from potential new customers.
You need to recommend a solution for customer support staff and sales staff to collaborate on potential sales opportunities.
Which of the following services can integrate with Dynamics 365 and be used for the required collaboration?

  • A. Microsoft Intune
  • B. Office 365 Groups
  • C. OneDrive for Business
  • D. Microsoft Sway


Answer : B

Your role of Systems Administrator includes the management of your companyג€™s Microsoft Dynamics 365 for Customer Service system.
A user reports that the performance of Dynamics 365 is slow.
You plan to use the Dynamics 365 Diagnostics tool to troubleshoot the issue.
Which of the following performance indicators will be returned in the Dynamics 365 Diagnostics tool?

  • A. Dynamics 365 database query performance.
  • B. Planned Dynamics 365 system maintenance.
  • C. Network latency between the client and Dynamics 365.
  • D. Dynamics 365 form load times.


Answer : C

You work as a Microsoft Dynamics Solution Developer. You have been hired by a company to customize the Microsoft Dynamics 365 system.
The Microsoft Dynamics 365 system includes a Production instance and a Sandbox instance.
You have made changes to the Sandbox instance. You plan to import the changes in to the Production instance.
Which two of the following statements are true? (Choose two.)

  • A. An unmanaged solution can only be exported as a managed solution.
  • B. Uninstalling a managed solution uninstalls all the customizations associated with the solution.
  • C. You can only import a managed solution. An unmanaged solution cannot be imported.
  • D. By default, you cannot edit a managed solution after it has been imported.


Answer : BD

You work as a Microsoft Dynamics Solution Developer. You have been hired by a car servicing company to customize their Microsoft Dynamics 365 system.
Each mechanic in the company is responsible for specific customers. The mechanics can either travel to the customers location to perform the car maintenance or the customer can bring their car to the company location. The company location has several workshops which can be used by any mechanic.
You have configured entities in Dynamics 365 for Mechanics, Workshops and Customers.
You need to configure the relationships for the Mechanics entity.
Which two of the following relationships should you configure? (Choose two.)

  • A. N:N for Mechanics to Customers
  • B. 1:N for Mechanics to Customers
  • C. N:1 for Mechanics to Customers
  • D. N:N for Workshops to Mechanics
  • E. 1:N for Workshops to Mechanics
  • F. N:1 for Workshops to Mechanics


Answer : BD

You work as a Sales Manager for a company. The company uses Microsoft Dynamics 365 for Sales.
You configure a pivot table in an Excel template to view leads and opportunities from Dynamics 365 for Sales.
You open the Excel template and discover that the data displayed is out of date.
You need to ensure that the data displayed in the Excel template is current when you open the Excel template.
Which of the following options should you configure?

  • A. Number of items to return per field
  • B. Save source data with file
  • C. Enable expand to detail
  • D. Refresh data when opening file


Answer : D

Your role of Systems Administrator includes the management of your companyג€™s Microsoft Dynamics 365 for Customer Service system. The company has several departments. Users in all departments are licensed to use Dynamics 365.
Company developers have developed a custom app that will be used by departmental managers.
You need to configure permissions for the custom app to ensure that departmental managers can access the app from the My Apps page or the Customer
Engagement home page. Other Dynamics 365 users must not be able to access the app.
Which of the following actions should you perform?

  • A. Customize the Dynamics 365 home page.
  • B. Use Security Roles to configure the app permissions.
  • C. Use Manage Roles to configure the app permissions.
  • D. Configure an Office 365 group.


Answer : C

Your role of Systems Administrator includes the management of your companyג€™s Microsoft Dynamics 365 for Customer Service system.
You are preparing a translation file that will be imported into Dynamics 365.
You need to ensure that the translation file is in the correct format to be imported.
Which of the following file types should you use?

  • A. .zip
  • B. .csv
  • C. .xls
  • D. .xml


Answer : A

You work as a Microsoft Dynamics Solution Developer. You have been hired by a company to customize the Microsoft Dynamics 365 system.
You are designing a main form. You need to configure the form to display additional data within the form for a record that is referenced by a lookup field in the main form.
Which of the following should you add to the form?

  • A. A Main form.
  • B. A Quick Create form.
  • C. A Quick View form.
  • D. A Card form.


Answer : C

You work as a Sales Manager for a company. The company uses Microsoft Dynamics 365 for Customer Services.
You issue new Windows 10 tablet devices to members of the Sales team. The Sales team will use the tablet devices to access Dynamics 365.
You receive reports from Sales staff that the wrong form is displayed on the tablet devices when they view an entity in Dynamics 365.
You need to ensure that the correct form is displayed.
Which of the following actions should you perform?

  • A. Instruct the Sales users to clear the cache on the tablet devices.
  • B. Modify the order of the forms in the entity.
  • C. Instruct the Sales users to reinstall the app on the tablet devices.
  • D. Modify the permissions of the form.


Answer : B

Your role of Systems Administrator includes the management of your companyג€™s Microsoft Dynamics 365 for Customer Service system.
A member of the Sales team creates a chart.
The Sales Manager asks the Sales user to make the chart available to the other members of the Sales team. The solution must ensure that the chart is available only to the Sales team.
Which two of the following actions could the Sales user perform? (Choose two.)

  • A. Share the chart with the Sales team.
  • B. Share the chart with each member of the Sales team.
  • C. Assign the chart to the Sales team.
  • D. Assign the chart to each member of the Sales team.
  • E. Export that chart and import it as a system chart.


Answer : AC

Your role of Systems Administrator includes the management of your companyג€™s Microsoft Dynamics 365 for Customer Service system.
You want to create a view in the Dynamics 365 system. The view must be a public view to ensure that all users are able to use the view.
Which two of the following could you use to create the view? (Choose two.)

  • A. Advanced Find
  • B. App Designer
  • C. The Dynamics 365 Admin Center
  • D. Solution Explorer
  • E. Dynamics 365 System Settings


Answer : BD

You work as a Microsoft Dynamics Solution Developer. You have been hired by a company to customize the Microsoft Dynamics 365 system.
The Dynamics 365 environment includes a Development instance, a User Acceptance Testing (UAT) instance and a Production instance.
System customizations are developed in the Development instance and then imported into the UAT instance for further testing before being deployed to the
Production instance.
You need to export a solution with its customizations from the Development instance and import it into the UAT instance.
You need to ensure that customizations within the solution can be modified or deleted in the UAT instance.
Which two of the following actions should you perform? (Choose two.)

  • A. Export the solution from the Development instance as a managed solution.
  • B. Export the solution from the Development instance as an unmanaged solution.
  • C. Import the solution into the UAT instance as a managed solution.
  • D. Import the solution into the UAT instance as an unmanaged solution.


Answer : BD

You work as a Microsoft Dynamics Solution Developer. You have been hired by a company to customize the Microsoft Dynamics 365 system.
The Dynamics 365 environment includes a Development instance, a User Acceptance Testing (UAT) instance and a Production instance.
System customizations are developed in the Development instance and then imported into the UAT instance for further testing before being deployed to the
Production instance.
You need to export a solution with its customizations from the Development instance and import it into the UAT instance.
The solution must ensure that uninstalling the solution from the UAT instance will also uninstall all the components of the solution.
Which two of the following actions should you perform? (Choose two.)

  • A. Export the solution from the Development instance as a managed solution.
  • B. Export the solution from the Development instance as an unmanaged solution.
  • C. Import the solution into the UAT instance as a managed solution.
  • D. Import the solution into the UAT instance as an unmanaged solution.


Answer : AC

You work as a Systems Administrator for a company. The company has recently deployed Microsoft Dynamics 365 for Customer Service.
You are testing the functionality of the built-in Word template. You attempt to make the following changes to the template:
✑ Add a static field to the template.
✑ Add a conditional field to the template.
✑ Add a condition to the date format.
✑ Add a dynamic calculation to the template.
Which of the changes would be successful?

  • A. Add a static field to the template.
  • B. Add a conditional field to the template.
  • C. Add a condition to the date format.
  • D. Add a dynamic calculation to the template.


Answer : A

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Exam contains 26 questions

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