Genesys Cloud CX: Developer v1.0

Which of the following applies to the Notifications API?

When you reply to an email message, you can attach a file to send with the email reply.
What is the maximum message size, including attachments? How can you work around this limitation?

John Smith developed a Genesys Cloud CX web application that is currently being used successfully by thousands of agents in North America at Global Software Company Recently, Global Software Company decided to deploy the solution for its agents in Europe However, agents are not able to log in.
What is likely to be the cause?

For updating a user in Genesys Cloud CX which HTTP method must be used?

Which of the following endpoints are in the list of conversation endpoints? (Choose four.)

If a WebSocket gets closed due to any issue, the events sent by Genesys Cloud CX are automatically queued and sent once the WebSocket is open again.

You can schedule a callback using a POST request to /api/v2/conversations/callbacks. The only required parameters when creating a callback are “callback number” and either “queueld” or “routingData”.
What is the difference between “queueld” and “routingData”?

A queue is an object in Genesys Cloud CX that contains a group of agents with similar skills.

Which of the following statements are true? (Choose two.)

To assign a Prompt resource using the API, you must have the _______________ permission assigned.

You can add a new Prompt using API endpoints.

For web chat, widget permissions must be assigned to the user.

What type of Analytics API query would you use to determine how many interactions are ongoing/waiting right now as well as which agents are available?

The _______________ perspective is a ledger-type event stream over some time interval with time stamps for every event that occurred during the period.