Calling Name and Address can be overridden.
Answer : A
What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?
Answer : C
When creating an external trunk, what protocol(s) can be selected? (Choose three.)
Answer : BCE
How many types of groups are there by default?
Answer : D
Select all the sections for the standard profile page. (Choose five.)
Answer : ABDEF
You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?
Answer : C
Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?
Answer : A
Which feature is used to share a document of size 1 GB size through chat?
Answer : B
Which button would you click to mute yourself when on a call?
Answer : A
Which of the following statements are true? (Choose two.)
Answer : AD
Which statement is true regarding chat rooms in Genesys Cloud?
Answer : A
What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?
Answer : A
How do you represent your organization when you contact the Genesys Cloud support team?
Answer : D
When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?
Answer : B
Where can you add the preconfigured settings of the phones?
Answer : C
Have any questions or issues ? Please dont hesitate to contact us