Certified Implementation Specialist - Data Foundations (CMDB and CSDM) v1.0

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Exam contains 75 questions

A CMDB Administrator is asked to clean up the CMDB duplicates.
What is the preferred way to manage this task?

  • A. My Tasks in the Application Navigator
  • B. The de-duplication task module
  • C. The de-duplication dashboard on the CMDB workspace


Answer : C

A CMDB Administrator identifies duplicate CIs. One was created by a manual import, and the other one was created by automated discovery. The discovered CI has the latest IP address, while the manually imported CI has an accurate relationship to a critical business application.
How does the Administrator use the Duplicate CI Remediator to resolve this issue?

  • A. Retain the manually imported CI, and delete the discovered CI
  • B. Merge the two CIs automatically, retaining all attributes from the discovered CI
  • C. Retain the discovered CI, but merge the relationship from the manually imported CI
  • D. Retain the discovered CI, and delete the manually imported CI


Answer : C

A CMDB Administrator wants to remove all Linux Servers in the organization that have not been updated in six months.
Which recommended action does the Administrator take in Data Manager?

  • A. Create a business rule
  • B. Create an archive policy
  • C. Create a scheduled job


Answer : B

The CMDB Administrator group aims to display meaningful results on the CMDB Health Dashboard Compliance Scorecard for server records that are not on the latest patch.
What must be configured to achieve this goal?

  • A. Certification Policies, Data Filters, Scheduled Jobs
  • B. Stale, Orphan, Duplicate
  • C. Certification Filter, Certification Template, Audit
  • D. Technical Service Offerings, Dynamic CI Groups, CMDB Groups


Answer : C

A CMDB Administrator has been tasked with gathering information for a presentation to leadership. The Administrator needs to provide Duplicate CI, Orphan CI, and Stale CI metrics.
Which scorecard provides this information on the CMDB Health Dashboard?

  • A. Completeness
  • B. Compliance
  • C. Correctness


Answer : C

What is the difference between Data Certification and Attestation policies when managing a CI?

  • A. Attestation requires correcting specific attributes of a CI, while Data Certification tracks acknowledgement the CI still exists.
  • B. Attestation can be scheduled, while Data Certification cannot be scheduled.
  • C. Attestation tracks acknowledgement the CI still exists, while Data Certification requires validating specific attributes of a CI.
  • D. Attestation can be assigned to a Group or an individual, while Data Certification can only be assigned to an individual.


Answer : C

A CMDB Administrator is reviewing the health of the CMDB and notices a large percentage of the Hardware CIs are missing serial numbers. The Administrator is concerned this may cause duplicate CIs and would like to resolve the issue in a timely manner.
What structured guidelines provided by ServiceNow are available to troubleshoot and resolve the issue?

  • A. CMDB Health Dashboards Playbooks
  • B. CSDM Now Create Playbooks
  • C. CSDB Data Foundations Dashboard Playbooks
  • D. CSDM Data Foundations Dashboard Playbooks


Answer : A

Configuration Management needs to ensure data quality for all CIs in the CMDB.
What areas of data quality for CIs are in the CMDB Health Dashboard? (Choose two.)

  • A. Missing CIs
  • B. State CIs
  • C. Duplicate CIs
  • D. Downgraded CIs
  • E. Upgraded CIs


Answer : BC

A CMDB Configuration Manager is reviewing the metrics on the CMDB Health Dashboard’s Correctness Scorecard for the Server class which consists of a total of 60,000 servers in the CMDB.
For the Duplicate metric, it shows Healthy CIs/Evaluated as 59,000/60,000.
For the Orphan metric, it shows Healthy CIs/Evaluated as 45,000/50,000.
Which configuration explains the difference in the scope of Server CIs (60,000 vs.50,000) evaluated between the two metrics?

  • A. The Duplicate metric has a CMDB Group configured for the Server class.
  • B. The Duplicate metric has a Health Inclusion rule configured for the Server class.
  • C. The Orphan metric has a Health Inclusion rule configured for the Server class.
  • D. The Orphan metric has a CMDB Group configured for the Server class.


Answer : C

CMDB class owners are receiving tasks under the ‘My Work’ tab in the CMDB Workspace.
Which CMDB management tool is generating these tasks?

  • A. CMDB Data Manager
  • B. De-duplication templates
  • C. CMDB Health Dashboard


Answer : C

What ensures data volume in the CMDB manageable?

  • A. Scheduled Jobs
  • B. Archive Policies
  • C. Business Rules


Answer : B

A CMDB Manager wants to improve data quality using the CMDB Health Dashboard.
What needs to happen to generate CMDB health scores?

  • A. Nothing, CMDB health scores are calculated by default
  • B. The plugin, CMDB health calculation, needs to be installed
  • C. The scheduled jobs for the CMDB Health Dashboard must be activated


Answer : C

The CMDB Configuration Manager is using the CI Class Manager to manage the group ownership of CI classes and needs to leverage the ownership value specified in the CI Class Manager.
When configuring a CMDB Data Manager policy, which group reference field should be set?

  • A. Change Group
  • B. Approval Group
  • C. Managed By Group
  • D. Support Group


Answer : C

The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingested into the CMDB via the Identification and Reconciliation Engine (IRE).
In which area of the CMDB Workspace can they locate these de-duplication tasks?

  • A. Important actions tile under the Home tab
  • B. CMDB feature adoption tile under the Insight tab
  • C. Total status tile under the My Work tab


Answer : A

Which type of CMDB Data Manager policy creates tasks that allow the assigned individual to update fields on the CI record?

  • A. Compliance
  • B. Certification
  • C. Attestation
  • D. Audit


Answer : B

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Exam contains 75 questions

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