Building Intelligent Applications v1.0

HOTSPOT -
A company deploys a model-driven app to multiple departments.
The company requires the following app functionality:
Enable users to open the app.
Determine why users cannot access the app.
You need to configure app access.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

HOTSPOT -
You are configuring a dashboard in a model-driven app for sales managers. The dashboard displays opportunity pipeline data from the Opportunities table.
The company requires the following functionality:
Show how each sales stage contributes to the total pipeline for each sales region.
Ensure a newly created chart is available to users in the app.
Use the My Open Opportunities dataset when the dashboard component loads.
Prevent users from switching to a different chart at runtime.
You need to create and configure the chart and dashboard component.
How should you configure the requirements? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

A company builds a canvas app to display and manipulate large datasets across multiple screens.
Users report the app takes a long time to load data when opened.
You need to optimize performance when the app is started.
What are three actions you can perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

HOTSPOT -
A remote Power Apps user experiences an issue with a canvas app. The issue cannot be reproduced locally.
You must analyze the issue in near real-time. Session data must be available for later review.
You need to troubleshoot the canvas app by using Monitor.
How should you troubleshoot the app? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You are building a model-driven app that uses a Microsoft Dataverse table named Accounts. Sales representatives use the app to manage customer records.
Sales representatives report that too many records are displayed, including inactive and unrelated accounts where the sales representative isn't the record owner.
You need to ensure only relevant records are displayed for the users.
What are two ways to complete the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A company is building a canvas app that spans multiple screens.
The app must store selected values across screens and hold tabular data during a session.
You need to manage application state.
Which two components should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

An accounting team is assigned to a model-driven app to manage financial data.
The app is currently visible in the app launcher but inaccessible to the accounting team.
Users must be able to:
Open the app.
Access and record financial data.
You need to resolve the access issues.
What should you do?

A company is implementing uniform data validation across multiple forms.
The company has the following business logic requirements:
Enforce validation across multiple forms.
Minimize logic duplication.
You need to implement business logic.
What are three approaches you can use? Each correct answer presents a complete solution. (Choose three.)
NOTE: Each correct selection is worth one point.

DRAG DROP -
A company is creating a canvas app and a model-driven app to manage their customer accounts.
The canvas app requires a business rule to set the Business Type column to large if the customer size is greater than a specific currency value.
The model-driven app requires a business rule to recommend the account rating be re-evaluated when the account goes on credit hold for this app only.
You need to configure the scope for the business rules.
Which scope should you use? To answer, drag the appropriate scopes to the correct business rules. Each scope may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

This is a case study. Case studies are not timed separately from other exam sections. You can use as much exam time as you would like to complete each case study. However, there might be additional case studies or other exam sections. Manage your time to ensure that you can complete all the exam sections in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case. Case studies and associated questions might contain exhibits or other resources that provide more information about the scenario described in the case. Information provided in an individual question does not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and change your answers before you move to the next exam section. After you leave this case study, you will NOT be able to return to it.

To start the case study -
To display the first question in this case study, select the “Next” button. To the left of the question, a menu provides links to information such as business requirements, the existing environment, and problem statements. Please read through all this information before answering any questions. When you are ready to answer a question, select the “Question” button to return to the question.

Background -
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data. Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.

Current environment -

Applications -
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.

Development practices -
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.

AI integration -
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.

Business requirement -

Application development -
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.

AI capabilities -
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.

Generative AI reusability -
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.

Extensibility -
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.

Technical requirements -
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.

Data processing -
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.

Issues -
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to configure the generative AI reusability requirements.
What should you do?

This is a case study. Case studies are not timed separately from other exam sections. You can use as much exam time as you would like to complete each case study. However, there might be additional case studies or other exam sections. Manage your time to ensure that you can complete all the exam sections in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case. Case studies and associated questions might contain exhibits or other resources that provide more information about the scenario described in the case. Information provided in an individual question does not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and change your answers before you move to the next exam section. After you leave this case study, you will NOT be able to return to it.

To start the case study -
To display the first question in this case study, select the “Next” button. To the left of the question, a menu provides links to information such as business requirements, the existing environment, and problem statements. Please read through all this information before answering any questions. When you are ready to answer a question, select the “Question” button to return to the question.

Background -
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data. Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.

Current environment -

Applications -
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.

Development practices -
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.

AI integration -
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.

Business requirement -

Application development -
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.

AI capabilities -
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.

Generative AI reusability -
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.

Extensibility -
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.

Technical requirements -
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.

Data processing -
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.

Issues -
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to provide a solution for field technicians to create custom inspection reports natively within the new app.
What should you do?

A company plans to implement an automated process to retrieve and analyze customer feedback.
The company requires a solution that:
Autonomously analyzes feedback.
Stores results for reporting.
Triggers an escalation for negative sentiment.
You need to design the solution.
Which three components should you use? Each correct answer presents part of the solution. (Choose three.)
NOTE: Each correct selection is worth one point.

A company is using Microsoft Dataverse.
You must integrate Dataverse with a third-party AI service. The solution requires authentication and custom request handling to send and receive data.
You need to enable the integration.
What should you do?

A company uses a Dataverse table to manage support cases.
You must provide employees with a summary of case information derived from multiple columns without requiring a manual review of the data.
The solution has the following requirements:
Generate a case summary following the given instructions.
Include the context of the current record in the generated output.
You need to configure the solution.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.