Adopting The Cisco Business Architecture Approach v1.0
Question 1
Which type of engagement occurs at the business solutions maturity level?
- A. multidomain technology engagement
- B. single-domain technology engagement
- C. partial business engagement
- D. business-first engagement
Answer : C
Question 2
Refer to the exhibit. Which level does the exhibit describe?
- A. Business Architecture maturity level
- B. Technology Architecture maturity level
- C. customer journey
- D. solution selling stages and maturity level
Answer : A
Question 3
Which purpose of the Cisco Business Architecture maturity levels is true?
- A. It is used to determine the customer financial maturity for investment.
- B. It is used to determine Cisco readiness against the competition.
- C. It is used to determine customer readiness for engagement.
- D. It is used to determine the technology adoption in a customer environment.
Answer : D
Question 4
On which two business maturity levels do Cisco Business Architects operate? (Choose two.)
- A. Business Engagement
- B. Technology Solutions
- C. Business Transformation
- D. Technology Specific
- E. Business Solutions
Answer : CE
Question 5
Which two descriptions of the customer journey are true? (Choose two.)
- A. The customer journey has eight phases to deliver business outcomes.
- B. It spans the spectrum from business vision to value realization.
- C. It is a business-centric view of the customer business.
- D. It is an IT-centric view of their business needs.
- E. It starts with the customerג€™s technology vision.
Answer : BC
Question 6
DRAG DROP -
Refer to the exhibit. Drag and drop the five phases of the customer journey from the left into the correct order on the right.
Select and Place:
Answer : 
Question 7
Refer to the exhibit.
In which two stages of the customer journey should the Business Architect start the engagement? (Choose two.)
- A. Business Strategy
- B. Business Vision
- C. Business Outcomes Measurements
- D. Business Capabilities and Solutions
- E. Roadmap Implementation, Adoption, and Consumption
Answer : B
Question 8
Which description of a view is true?
- A. It is a representation of a part of the system.
- B. It is generic and can be stored in a library.
- C. It is a perspective from which a viewpoint is taken.
- D. It is always specific to the domain for which it is created.
Answer : D
Question 9
A business wants to transform from its current business state to its target business state. Which purpose of the business roadmap is true?
- A. It establishes a plan of the products needed to meet this goal.
- B. It establishes a plan for the software feature deployment needed to meet this goal.
- C. It establishes a plan of the products and software features deployment needed to meet this goal.
- D. It establishes the plan that enables the business to meet this goal.
Answer : D
Question 10
Which description is the primary long-term goal of executing on a business roadmap?
- A. to realize business value
- B. to define technical value
- C. to realize technical value
- D. to define business value
Answer : A
Question 11
Which description of the business roadmap is true?
- A. Provide a detailed technology roadmap that aligns to business outcomes.
- B. Establish a plan that enables the business to transform from its current business state to its target business state.
- C. Provide a technical roadmap to the customer.
- D. Enables you to sell an access layer refresh.
Answer : B
Question 12
Which two values are provided from delivering a business roadmap? (Choose two.)
- A. It provides insights on technology trends that are relevant to customer business.
- B. It enables the business to transform from its current business state to its target business state.
- C. It reduces product failures and downtime that impact customer business.
- D. It aligns business priorities, business capabilities, business solutions, and business outcomes.
- E. It provides product roadmap to meet business and customer needs.
Answer : BE
Question 13
Refer to the exhibit. Which proposal does the exhibit describe?
- A. technology project plan
- B. account plan
- C. technical reference architecture
- D. business roadmap
Answer : D
Question 14
At which phase of the customer journey does the Cisco Business Architect begin the engagement?
- A. Business Vision
- B. Business Development
- C. Business Solutions
- D. Business Capabilities
Answer : A
Question 15
Which statement about customer relationship management is true?
- A. Each Business Architecture engagement should follow the same process.
- B. The Cisco Account Manager should select the customer stakeholders.
- C. All business leaders are stakeholders in Business Architecture engagements.
- D. The Cisco Business Architect should customize each engagement to best fir the customer needs.
Answer : D