Avaya Workforce Optimization Select Implementation and Support Exam v1.0

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Exam contains 66 questions

A technician is installing Avaya Workforce Optimization Select and wants to use the Communication Manager switch as the telephony switching platform.
Under the ACD in the standard setup screen, which option should the technician select?

  • A. IPOCC
  • B. ACCS
  • C. ICR
  • D. AACC A


Answer : Explanation

Which three are in the pre-install checklist? (Choose three.)

  • A. Valid SMTP (Mail) server Address
  • B. Compatible server OS
  • C. Server Port assignments
  • D. Avaya WebLM
  • E. Set Java environment variable ACD


Answer : Explanation

Which ACD integration is slowed with CS1K PBX switch?

  • A. Avaya Call Center Elite
  • B. Avaya IP Office Contact Center
  • C. Avaya Aura Contact Center
  • D. Avaya Contact Center Select B


Answer : Explanation

Which two are Avaya Workforce Optimization Select (AWFOS) Supported SQL Server Connection Authentication modes? (Choose two.)

  • A. AWFOS Application Authentication Connection
  • B. SQL Server Authentication Connection
  • C. Windows Authentication Connection
  • D. Domain Authentication Connection BC


Answer : Explanation

Reference:
https://downloads.avaya.com/css/P8/documents/101041726
(27)

Which two files have to be copied into JAVA_HOME/jre8/lib/security to enable strong encryption in Java? (Choose two.)

  • A. local_policy.jar
  • B. US_export_policy.jar
  • C. jce_policy.jar
  • D. java_security.jar AB


Answer : Explanation

Reference:
https://downloads.avaya.com/css/P8/documents/101049585
(30)

Which three AWFOS server roles are supported by the AWFOS installer? (Choose three.)

  • A. Web application
  • B. Database
  • C. Recorder
  • D. Reports
  • E. Evaluate ABC


Answer : Explanation

Reference:
https://downloads.avaya.com/css/P8/documents/101037149
(39)

Which integration is not supported with Avaya Aura Contact Center?

  • A. CS1000 - Passive
  • B. CM "" Active and Passive
  • C. CS1000 - Active
  • D. IP Office B


Answer : Explanation

Which action is not required for an IP Office Contact Center deployment?

  • A. Configuring the switch IP address
  • B. Enabling TAPI3 Tracing
  • C. Installing TAPI3 Driver
  • D. Installing TSAPI Driver D


Answer : Explanation

Which two third party software programs are installed with Avaya Workforce Optimization Select? (Choose two.)

  • A. Jboss
  • B. Textpad
  • C. Eclipse
  • D. Open JDK
  • E. WinPCap AE


Answer : Explanation

Which two IP addresses/hostnames are needed by the Avaya Workforce Optimization Select installer? (Choose two.)

  • A. WebLM
  • B. Database
  • C. PBX
  • D. SAN/NAS storage AB


Answer : Explanation

Which three required paths are needed on the Avaya Workforce Optimization Select Installer Required Information screen? (Choose three.)

  • A. WFO_HOME path
  • B. Recorder path
  • C. Installation path
  • D. Mail Server path
  • E. Log path ABC


Answer : Explanation

What are three functions of System Administration а System Administration? (Choose three.)

  • A. Configure alert manager
  • B. Configure components parameters
  • C. Create data partitions
  • D. Lookup License detail
  • E. User Management ABE


Answer : Explanation

What are three functions of System Administration а Tenant management? (Choose three.)

  • A. Configure components parameters
  • B. Configure alert manager
  • C. Update tenant name
  • D. Lookup License detail
  • E. Create data partitions CDE


Answer : Explanation

Which Workforce Optimization Select component(s) are required for CM + AACC (Active) deployment?

  • A. AES Adapter, Avaya Adapter, AACCNetAdapter
  • B. Avaya Adapter and AACCNetAdapter
  • C. AACCNet Adapter and AES Adapter
  • D. AES Adapter B


Answer : Explanation

How many roles can be created in Avaya Workforce Optimization Select service?

  • A. up to twenty
  • B. unlimited
  • C. a maximum of three
  • D. up to five B


Answer : Explanation

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Exam contains 66 questions

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