Avaya Aura Core Components Support Exam v7.0

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Total 66 questions Expand All

When observing the Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)

  • A. List trace station on Avaya Aura® Communication Manager
  • B. statapp on the Command Line Interface of Avaya Aura® Session Manager
  • C. traceSM on the Command Line Interface of Avaya Aura® Session Manager
  • D. the replication page in Avaya Aura® System Manager
  • E. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager

Answer : C,E

Where are Avaya Aura® Communication Manager (CM) translation files stored?

  • A. /var/home/ftp/pub
  • B. /etc/home/defty
  • C. /craft/home/xlations
  • D. /var/home/Avaya/xln/

Answer : A

Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication
Manager (CM) database, and it is important that the database is kept identical in both
SMGR and CM.
If they ever stop being synchronized, what should be done to get them synchronized again?

  • A. Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.
  • B. Issue a save translations all command in CM.
  • C. Go to the Replication page and issue a Repair of the database on SMGR.
  • D. Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.

Answer : D

Ignoring Presence, to be fully functional, how many event package does an AST endpoint subscribe to?

  • A. 1
  • B. 5
  • C. 12
  • D. 64

Answer : B

In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

  • A. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
  • B. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
  • C. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
  • D. System Manager; It is requesting the call log history from Communication Manager.

Answer : A

During installation, through the exchange of security certificates, between which three does the Trust Management Service establish trust? (Choose trhee.)

  • A. Identity Management
  • B. Communication Manager
  • C. System Manager
  • D. Certificate Authority
  • E. Session Manager

Answer : C,D,E

Which three statements are true regarding Avaya Aura® 7.x? (choose three.)

  • A. Avaya Aura® Communication Manager (CM) performs Collaboration Services.
  • B. The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR)
  • C. Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
  • D. System Manager (SMRG) frequently sends heartbeats to SIP Entities.
  • E. Presence Services in Avaya Aura® 7 is hosted as an Avaya Breeze® snap-in.

Answer : C,D,E

A customer states they are having voice quality issues when they make calls over a WAN link. You would like see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?

  • A. monitor station qos xxxx, where XXXX is the station number
  • B. list monitor qos
  • C. status station qos xxxx, where XXXX is the station number
  • D. list trace station xxxx, where XXXX is the station number.

Answer : D

A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura
Communication Manager (CM). They are saying that the AAMS is never being used by
CM, but instead is always using the G450 gateways to provide DSP resources.
The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on
WebLM, and the status of the Media Server is showing Element Status as being normal.
Which statement describes the cause of this problem?

  • A. The CM license has no CM Media Server VoIP Channels.
  • B. No trunk-group members have been configured,
  • C. The VoIP Channel License Limit has not been set on the media-server CM SAT screen.
  • D. The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.

Answer : A

A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061.
Users are unable to call any Avaya Aura users which are connected via the same Avaya
Aura Session Manager (SM).
They have run a traceSM and see no SIP messages coming from the CS1000 in the trace.
They can ping between the CS1000 and SM100.
Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.)

  • A. list trace tac xxx, where xxx is the TAC of the trunk group between Avaya Aura Communication Manager and SM
  • B. “tshark -i eth1 -w <capturefilename>” on SM
  • C. the latest /var/log/ecs logfile on Avaya Aura® Communication Manager
  • D. traceSM with TLS handshaking enabled on SM
  • E. the ppm.log in /var/log/Avaya/jboss/SessionManager on SM

Answer : B,D

When retrieving a message from Avaya Aura Messenger (AAM), what is the function of the RE-INVITE?

  • A. The RE-INVITE is only used when the initial INVITE is not transmitted successfully.
  • B. The RE-INVITE shuffles the media path off Avaya Aura Communication Manager (CM).
  • C. The RE-INVITE is to allow the user to be authenticated.
  • D. The RE-INVITE is only sent if a voice port cannot be initially connected to the caller.

Answer : C

When running the display node-names ip command, what information is found?

  • A. type and link number
  • B. name and link number
  • C. IP address and type
  • D. name and IP address

Answer : D

After an Avaya Aura Communication Manager (CM) upgrade, a customer called Avaya support because their SIP telephones were unable to login. Support was able to confirm that the telephones had not been upgraded.
Which pre-implementation step was omitted?

  • A. Provide accurate licensing specification.
  • B. Verify version installed is compatible with existing versions.
  • C. Test all third-party equipment and software.
  • D. Access support.avaya.com to verify customer systems compatibility.

Answer : B

How can you show that a session is actually reaching the Avaya Aura Media Server

  • A. In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions.
  • B. From SSH, go to the AAMS and issue the list active sessions current. command.
  • C. In AAMS Element Manager select Monitoring > Active Sessions.
  • D. From Avaya Aura System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions.

Answer : C

Which two SIP requests are used to allow an AST endpoint to use features provided by an
Avaya Aura Communication Manager (CM)? (Chose two).


Answer : D,E

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