Cisco Collaboration Architecture Sales Essentials v1.0

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Exam contains 60 questions

How can dramatic growth of unstructured work be addressed?

  • A. flexible working environment and shared spaces
  • B. increasing the number of cubicles
  • C. decreasing collaboration
  • D. expand facilities


Answer : A

Why is Cisco the easy choice for customers?

  • A. Cisco always has the lowest prices.
  • B. Cisco provides solutions that already have all options preselected for the customer.
  • C. Cisco provides complete communication solutions.
  • D. Cisco is the only company that provides 24 hour support.


Answer : C

Which option lists the messaging and meeting packages of Cisco Spark?

  • A. S1, S2, and S3
  • B. M1, M2, and M3
  • C. Flex1, Flex2, and Flex3
  • D. C1, C2, and C3


Answer : B

Which option lists Cisco differentiators?

  • A. experience, premise architecture, static configurations
  • B. experience, cloud API, and hybrid architecture
  • C. cloud API, web presence, and hardware
  • D. premise architecture, cloud API, and static configurations


Answer : B

Which option does BYOx refer to?

  • A. bring your own application
  • B. bring your own XML
  • C. bring your own device
  • D. bring your own experience


Answer : A

How is transactional revenue procured?

  • A. through a subscription-based model
  • B. through a one-time transaction
  • C. through a time-building model
  • D. through massive marketing campaigns


Answer : B

Which percent of IT spending is controlled by IT?

  • A. 50%
  • B. 40%
  • C. 60%
  • D. 80%


Answer : C

How many devices does the Cisco UCL Enhanced Plus support?

  • A. 10
  • B. 5
  • C. 2
  • D. 1


Answer : C

Which option is the average cost to hire an employee in the United States?

  • A. 5 thousand dollars
  • B. 10 thousand dollars
  • C. 25 thousand dollars
  • D. 20 thousand dollars


Answer : C

Which option must you consider when closing a sale?

  • A. customer budget
  • B. customer lifecycle
  • C. recurring revenue
  • D. transactional revenue


Answer : B

How is recurring revenue procured?

  • A. through a time-building model
  • B. through a one-time transaction
  • C. through a subscription-based model
  • D. through massive marketing campaigns


Answer : C

Which Cisco phone has capability for all collaboration requirements, including intelligent proximity, Wi-Fi, and video?

  • A. 8865
  • B. 8841
  • C. 8845
  • D. 8861


Answer : A

Which purpose of the Customer Lifecycle is true?

  • A. understanding why single-transaction customers are preferred
  • B. understanding what a customer needs between onboarding and renewing, and creating a customer for life
  • C. understanding when you should no longer be selling products to a customer and start focusing on new customers
  • D. understanding how to entice the customer to contact you when they want to purchase additional products


Answer : B

Which factors help determine the collaboration fit?

  • A. complexity and interactivity
  • B. audience size and distribution
  • C. complexity and duration
  • D. complexity and audience size


Answer : D

Which way to handle objections is the best?

  • A. Refuse to listen to objections.
  • B. Communicate value and benefits.
  • C. Agree with objections to get the customer to trust you.
  • D. Provide documentation on why their objections are invalid.


Answer : B

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Exam contains 60 questions

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