Deploying Enterprise Voice with Skype for Business 2015 v1.0

Case Study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next sections of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a Canadian business law firm that currently employs 300 people. The company operates a main office in Vancouver that houses 250 employees and a branch office in Seattle that houses 50 employees. All Contoso users are Skype for Business-enabled. Contoso is launching a hybrid configuration of Office
365 to validate the cloud-based Exchange Online service.
Contoso plans to introduce a remote disaster recovery data center to host remote replicas of key services, including Active Directory Domain Services (AD DS),
Skype for Business, Exchange, and files and legal software. The company also plans to acquire a small law firm in Vancouver called Litware, Inc., which has 80 employees. Litware currently uses a 10-megabit per second (Mbps) Internet connection.
Half of Litware employees will use Skype for Business services. All Skype for Business-enabled users in Litware will use Instant Messaging only. Currently, Instant
Messaging concurrent usage at Litware is 50 percent during peak hours.
There is a possibility that Contoso will make two more acquisitions during the next three years. Vancouver and Seattle employees have submitted support tickets to report poor quality of outbound Skype for Business calls to external users. A user activity report collected by the help desk department is shown in the User
Activity Report section.
There is a concern that in the future, the volume of Skype for Business traffic may reach up to 50 percent of the current bandwidth available in the Vancouver office.

User Activity Report -

Existing Environment -
The core portion of the infrastructure is located in the Vancouver data center, although the Seattle data center also has two servers (listed below) to provide redundancy of Active Directory and data services.
The following services and applications comprise Contoso"™s infrastructure in Vancouver and Seattle:
Vancouver Data Center:

Seattle Data Center:

An overview of the network infrastructure of Vancouver and Seattle data centers is shown in the exhibit. (Click the Exhibit button.)

All users in the Vancouver and Seattle offices use the Microsoft Windows 8 Enterprise operating system and phones that are enabled for Enterprise voice.
Contoso expects to see a growing number of remote users. They anticipate that up to 20 percent of users in Vancouver might work remotely.
Contoso has defined a team of 35 users who will participate in a pilot deployment of the Office 365 hybrid configuration.
The offices in Vancouver and Seattle are using 5-Mbps Internet connections.
Contoso has a site-to-site VPN between the Vancouver office and the Seattle office.
All external outbound calls from the Vancouver and Seattle offices are routed outside through the office in Vancouver.

Business Requirements -
Contoso needs to review the existing network topology as well as the Skype for Business Server 2015 infrastructure to ensure that network capacity is sufficient to accommodate the Litware, Inc. Skype for Business users in the future.
Contoso expects to see up to 85 percent of simultaneous instance messaging, 1% of peer-to-peer traffic and 25 percent of public switched telephone network
(PSTN) calls over the WAN during business hours.
All existing issues that relate to poor quality of outbound Skype for Business calls need to be addresses as well.
Contoso wants to ensure the following:
Current network bandwidth allocated to the Vancouver office is sufficient to sustain the future volume of Skype for Business traffic and guarantee high quality of
Skype for Business calls.
Volume of Skype for Business Traffic does not exceed 25 percent of the WAN bandwidth.
Contoso plans to redesign the existing site-to-site VPN solution between the Vancouver and Seattle offices to implement a robust and reliable WAN solution with end-to-end support of Quality of Service (QoS).
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed Skype for Business Server 2015 solution needs to be:
Scalable to accommodate the company"™s future acquisitions.
Readily available for Vancouver and Seattle users.
In case of a disaster, a manual switchover of Skype for Business services to the disaster recovery datacenter should be available.

Technical Requirements -
All Session Initiation Protocol (SIP) traffic must be encrypted.
All external Skype for Business Server 2015 services must be protected by a firewall.
A commercial third-party certificate must be used on the external interface of Skype for Business Server 2015 Edge servers.
The Role-Based Access Control (RBAC) model will be implemented to delegate basic administrative tasks to the Skype for Business help desk team.
All maintenance of Skype for Business servers must be performed outside of business hours.
The proposed architecture solution must support interoperability between Skype for Business Server 2015 and Exchange 2013.
The Skype for Business Bandwidth Calculator must be used to analyze Skype for Business traffic. The QoS end-to-end support needs to be implemented.


DRAG DROP -
You are developing a design solution to eliminate the possibility of wide area network (WAN) over-subscription by Skype for Business traffic.
You need to assign tasks to each office to prevent over subscription and to ensure quality.
Which tasks should you assign to each office? To answer, drag the appropriate task or tasks to the correct office or offices in the answer area. Each task may be used once, more than once, or not at all. You may need to drag the split bar between panels or scroll to view content.
Select and Place:

Case Study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next sections of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a Canadian business law firm that currently employs 300 people. The company operates a main office in Vancouver that houses 250 employees and a branch office in Seattle that houses 50 employees. All Contoso users are Skype for Business-enabled. Contoso is launching a hybrid configuration of Office
365 to validate the cloud-based Exchange Online service.
Contoso plans to introduce a remote disaster recovery data center to host remote replicas of key services, including Active Directory Domain Services (AD DS),
Skype for Business, Exchange, and files and legal software. The company also plans to acquire a small law firm in Vancouver called Litware, Inc., which has 80 employees. Litware currently uses a 10-megabit per second (Mbps) Internet connection.
Half of Litware employees will use Skype for Business services. All Skype for Business-enabled users in Litware will use Instant Messaging only. Currently, Instant
Messaging concurrent usage at Litware is 50 percent during peak hours.
There is a possibility that Contoso will make two more acquisitions during the next three years. Vancouver and Seattle employees have submitted support tickets to report poor quality of outbound Skype for Business calls to external users. A user activity report collected by the help desk department is shown in the User
Activity Report section.
There is a concern that in the future, the volume of Skype for Business traffic may reach up to 50 percent of the current bandwidth available in the Vancouver office.

User Activity Report -

Existing Environment -
The core portion of the infrastructure is located in the Vancouver data center, although the Seattle data center also has two servers (listed below) to provide redundancy of Active Directory and data services.
The following services and applications comprise Contoso"™s infrastructure in Vancouver and Seattle:
Vancouver Data Center:

Seattle Data Center:

An overview of the network infrastructure of Vancouver and Seattle data centers is shown in the exhibit. (Click the Exhibit button.)

All users in the Vancouver and Seattle offices use the Microsoft Windows 8 Enterprise operating system and phones that are enabled for Enterprise voice.
Contoso expects to see a growing number of remote users. They anticipate that up to 20 percent of users in Vancouver might work remotely.
Contoso has defined a team of 35 users who will participate in a pilot deployment of the Office 365 hybrid configuration.
The offices in Vancouver and Seattle are using 5-Mbps Internet connections.
Contoso has a site-to-site VPN between the Vancouver office and the Seattle office.
All external outbound calls from the Vancouver and Seattle offices are routed outside through the office in Vancouver.

Business Requirements -
Contoso needs to review the existing network topology as well as the Skype for Business Server 2015 infrastructure to ensure that network capacity is sufficient to accommodate the Litware, Inc. Skype for Business users in the future.
Contoso expects to see up to 85 percent of simultaneous instance messaging, 1% of peer-to-peer traffic and 25 percent of public switched telephone network
(PSTN) calls over the WAN during business hours.
All existing issues that relate to poor quality of outbound Skype for Business calls need to be addresses as well.
Contoso wants to ensure the following:
Current network bandwidth allocated to the Vancouver office is sufficient to sustain the future volume of Skype for Business traffic and guarantee high quality of
Skype for Business calls.
Volume of Skype for Business Traffic does not exceed 25 percent of the WAN bandwidth.
Contoso plans to redesign the existing site-to-site VPN solution between the Vancouver and Seattle offices to implement a robust and reliable WAN solution with end-to-end support of Quality of Service (QoS).
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed Skype for Business Server 2015 solution needs to be:
Scalable to accommodate the company"™s future acquisitions.
Readily available for Vancouver and Seattle users.
In case of a disaster, a manual switchover of Skype for Business services to the disaster recovery datacenter should be available.

Technical Requirements -
All Session Initiation Protocol (SIP) traffic must be encrypted.
All external Skype for Business Server 2015 services must be protected by a firewall.
A commercial third-party certificate must be used on the external interface of Skype for Business Server 2015 Edge servers.
The Role-Based Access Control (RBAC) model will be implemented to delegate basic administrative tasks to the Skype for Business help desk team.
All maintenance of Skype for Business servers must be performed outside of business hours.
The proposed architecture solution must support interoperability between Skype for Business Server 2015 and Exchange 2013.
The Skype for Business Bandwidth Calculator must be used to analyze Skype for Business traffic. The QoS end-to-end support needs to be implemented.

You need to identify the metric that is causing poor quality in Skype for Business calls by analyzing the user activity report collected by the help desk department.
Which metric should you choose?

Case Study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next sections of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a Canadian business law firm that currently employs 300 people. The company operates a main office in Vancouver that houses 250 employees and a branch office in Seattle that houses 50 employees. All Contoso users are Skype for Business-enabled. Contoso is launching a hybrid configuration of Office
365 to validate the cloud-based Exchange Online service.
Contoso plans to introduce a remote disaster recovery data center to host remote replicas of key services, including Active Directory Domain Services (AD DS),
Skype for Business, Exchange, and files and legal software. The company also plans to acquire a small law firm in Vancouver called Litware, Inc., which has 80 employees. Litware currently uses a 10-megabit per second (Mbps) Internet connection.
Half of Litware employees will use Skype for Business services. All Skype for Business-enabled users in Litware will use Instant Messaging only. Currently, Instant
Messaging concurrent usage at Litware is 50 percent during peak hours.
There is a possibility that Contoso will make two more acquisitions during the next three years. Vancouver and Seattle employees have submitted support tickets to report poor quality of outbound Skype for Business calls to external users. A user activity report collected by the help desk department is shown in the User
Activity Report section.
There is a concern that in the future, the volume of Skype for Business traffic may reach up to 50 percent of the current bandwidth available in the Vancouver office.

User Activity Report -

Existing Environment -
The core portion of the infrastructure is located in the Vancouver data center, although the Seattle data center also has two servers (listed below) to provide redundancy of Active Directory and data services.
The following services and applications comprise Contoso"™s infrastructure in Vancouver and Seattle:
Vancouver Data Center:

Seattle Data Center:

An overview of the network infrastructure of Vancouver and Seattle data centers is shown in the exhibit. (Click the Exhibit button.)

All users in the Vancouver and Seattle offices use the Microsoft Windows 8 Enterprise operating system and phones that are enabled for Enterprise voice.
Contoso expects to see a growing number of remote users. They anticipate that up to 20 percent of users in Vancouver might work remotely.
Contoso has defined a team of 35 users who will participate in a pilot deployment of the Office 365 hybrid configuration.
The offices in Vancouver and Seattle are using 5-Mbps Internet connections.
Contoso has a site-to-site VPN between the Vancouver office and the Seattle office.
All external outbound calls from the Vancouver and Seattle offices are routed outside through the office in Vancouver.

Business Requirements -
Contoso needs to review the existing network topology as well as the Skype for Business Server 2015 infrastructure to ensure that network capacity is sufficient to accommodate the Litware, Inc. Skype for Business users in the future.
Contoso expects to see up to 85 percent of simultaneous instance messaging, 1% of peer-to-peer traffic and 25 percent of public switched telephone network
(PSTN) calls over the WAN during business hours.
All existing issues that relate to poor quality of outbound Skype for Business calls need to be addresses as well.
Contoso wants to ensure the following:
Current network bandwidth allocated to the Vancouver office is sufficient to sustain the future volume of Skype for Business traffic and guarantee high quality of
Skype for Business calls.
Volume of Skype for Business Traffic does not exceed 25 percent of the WAN bandwidth.
Contoso plans to redesign the existing site-to-site VPN solution between the Vancouver and Seattle offices to implement a robust and reliable WAN solution with end-to-end support of Quality of Service (QoS).
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed Skype for Business Server 2015 solution needs to be:
Scalable to accommodate the company"™s future acquisitions.
Readily available for Vancouver and Seattle users.
In case of a disaster, a manual switchover of Skype for Business services to the disaster recovery datacenter should be available.

Technical Requirements -
All Session Initiation Protocol (SIP) traffic must be encrypted.
All external Skype for Business Server 2015 services must be protected by a firewall.
A commercial third-party certificate must be used on the external interface of Skype for Business Server 2015 Edge servers.
The Role-Based Access Control (RBAC) model will be implemented to delegate basic administrative tasks to the Skype for Business help desk team.
All maintenance of Skype for Business servers must be performed outside of business hours.
The proposed architecture solution must support interoperability between Skype for Business Server 2015 and Exchange 2013.
The Skype for Business Bandwidth Calculator must be used to analyze Skype for Business traffic. The QoS end-to-end support needs to be implemented.


HOTSPOT -
You need to estimate the volume of Skype for Business traffic.
In the Skype for Business Bandwidth Calculator, which options should you select? To answer, select the appropriate branch site or sites in the Skype for Business
Bandwidth Calculator. (Note: The three drop-down lists are in the row for Seattle.)
Hot Area:

Case Study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next sections of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Contoso, Ltd. is a Canadian business law firm that currently employs 300 people. The company operates a main office in Vancouver that houses 250 employees and a branch office in Seattle that houses 50 employees. All Contoso users are Skype for Business-enabled. Contoso is launching a hybrid configuration of Office
365 to validate the cloud-based Exchange Online service.
Contoso plans to introduce a remote disaster recovery data center to host remote replicas of key services, including Active Directory Domain Services (AD DS),
Skype for Business, Exchange, and files and legal software. The company also plans to acquire a small law firm in Vancouver called Litware, Inc., which has 80 employees. Litware currently uses a 10-megabit per second (Mbps) Internet connection.
Half of Litware employees will use Skype for Business services. All Skype for Business-enabled users in Litware will use Instant Messaging only. Currently, Instant
Messaging concurrent usage at Litware is 50 percent during peak hours.
There is a possibility that Contoso will make two more acquisitions during the next three years. Vancouver and Seattle employees have submitted support tickets to report poor quality of outbound Skype for Business calls to external users. A user activity report collected by the help desk department is shown in the User
Activity Report section.
There is a concern that in the future, the volume of Skype for Business traffic may reach up to 50 percent of the current bandwidth available in the Vancouver office.

User Activity Report -

Existing Environment -
The core portion of the infrastructure is located in the Vancouver data center, although the Seattle data center also has two servers (listed below) to provide redundancy of Active Directory and data services.
The following services and applications comprise Contoso"™s infrastructure in Vancouver and Seattle:
Vancouver Data Center:

Seattle Data Center:

An overview of the network infrastructure of Vancouver and Seattle data centers is shown in the exhibit. (Click the Exhibit button.)

All users in the Vancouver and Seattle offices use the Microsoft Windows 8 Enterprise operating system and phones that are enabled for Enterprise voice.
Contoso expects to see a growing number of remote users. They anticipate that up to 20 percent of users in Vancouver might work remotely.
Contoso has defined a team of 35 users who will participate in a pilot deployment of the Office 365 hybrid configuration.
The offices in Vancouver and Seattle are using 5-Mbps Internet connections.
Contoso has a site-to-site VPN between the Vancouver office and the Seattle office.
All external outbound calls from the Vancouver and Seattle offices are routed outside through the office in Vancouver.

Business Requirements -
Contoso needs to review the existing network topology as well as the Skype for Business Server 2015 infrastructure to ensure that network capacity is sufficient to accommodate the Litware, Inc. Skype for Business users in the future.
Contoso expects to see up to 85 percent of simultaneous instance messaging, 1% of peer-to-peer traffic and 25 percent of public switched telephone network
(PSTN) calls over the WAN during business hours.
All existing issues that relate to poor quality of outbound Skype for Business calls need to be addresses as well.
Contoso wants to ensure the following:
Current network bandwidth allocated to the Vancouver office is sufficient to sustain the future volume of Skype for Business traffic and guarantee high quality of
Skype for Business calls.
Volume of Skype for Business Traffic does not exceed 25 percent of the WAN bandwidth.
Contoso plans to redesign the existing site-to-site VPN solution between the Vancouver and Seattle offices to implement a robust and reliable WAN solution with end-to-end support of Quality of Service (QoS).
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed Skype for Business Server 2015 solution needs to be:
Scalable to accommodate the company"™s future acquisitions.
Readily available for Vancouver and Seattle users.
In case of a disaster, a manual switchover of Skype for Business services to the disaster recovery datacenter should be available.

Technical Requirements -
All Session Initiation Protocol (SIP) traffic must be encrypted.
All external Skype for Business Server 2015 services must be protected by a firewall.
A commercial third-party certificate must be used on the external interface of Skype for Business Server 2015 Edge servers.
The Role-Based Access Control (RBAC) model will be implemented to delegate basic administrative tasks to the Skype for Business help desk team.
All maintenance of Skype for Business servers must be performed outside of business hours.
The proposed architecture solution must support interoperability between Skype for Business Server 2015 and Exchange 2013.
The Skype for Business Bandwidth Calculator must be used to analyze Skype for Business traffic. The QoS end-to-end support needs to be implemented.

You need to estimate the future volume of Skype for Business traffic in the Vancouver office.
Which two employee totals should you use for the estimate? Each correct answer presents part of the solution.

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths



You need to recommend a solution to test users"™ ability to schedule, join, and conduct an audio/video (A/V) conference.
What should you do?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths



You need to recommend a solution that will improve voice quality for Skype for Business clients.
What should you recommend?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths



You need to configure the Skype for Business Server 2015 environment to meet the technical requirements for push notifications to mobile users.
Which two actions should you perform? Each correct answer presents part of the solution.

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths



You need to allocate the current average amount of bandwidth that is required for peer-to-peer (P2P) voice calls for three sites.
How much bandwidth in kilobits per second (Kbps) should you allocate?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths




DRAG DROP -
You need to prepare the Quality of Service (QoS) policy for the audio/video (A/V) Edge servers.
Which values should you use? To answer, drag the appropriate value or values to the correct configuration or configurations in the answer area. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths



You need to deploy and enable Quality of Service (QoS) on all workstations to meet the planned changes and performance goals.
Which three actions should you perform? Each correct answer presents part of the solution.

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -
Humongous Insurance currently employs 7,500 people and is based in the United States. The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company has just completed a migration from Lync Server 2010 to Skype for Business Server 2015.
Humongous Insurance is federated with Trey Research Corporation which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
Humongous is in discussion to acquire the Southridge Video company. Southridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
Employees of Humongous Insurance use various operating systems, including Windows XP, Windows Vista, Windows Vista Enterprise, Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition. Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Audio bandwidth between the Los Angeles and New York offices is limited.

Planned changes -
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice use the RTAudio Wideband codec. All peer-to-peer (P2P) video sessions will support H.264 and RTVideo codecs.
The company plans to continuously analyze the network to identify potential network delay points and the availability of adequate bandwidth to meet current requirements and anticipated growth. The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
All users at Humongous Insurance will be Skype for Business enabled.

Challenges -
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using Skype for Business client or
Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. Humongous Insurance does not have a defined remote user access policy.

Existing Environment -
The three offices are connected to one another as shown in the following network diagram:

The concurrent communication modalities usage of the three offices is shown in the following table:

Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.

Quality of Service -
Quality of Service (QoS) is configured as follows:

The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Additional information about the existing environment is shown in the Supporting Information section/

Business Requirements -
You identify the following requirements related to bandwidth and capacity:
Network capacity must meet current infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
You must ensure that the volume of Skype for Business traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business traffic.
The proposed solution must provide scalability to accommodate the company"™s future acquisition of Trey Research.
The proposed solution must be readily available for users in all three sites.
You identify the following additional business requirements:
All existing issues relating to the poor quality of calls and conferencing must be addressed.
All employees must be able to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
IM users must be able to IM with users who are using other IM programs.

Technical requirements -
You identify the following requirements related to remote access and external connectivity:
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
You must minimize the number of open and listening ports
You identify the following constraints:
All maintenance and tests of network policies must be done outside of normal business hours.
You must not increase the bandwidth between sites.
You must increase the quality of voice and video traffic.
You must reduce the number of dropped calls
You identify the following requirements related to updates and notifications:

The corporate information technology (IT) department
must be able to push updates and scan users"™ computers when they are connected remotely.

All push notifications must be able to be sent mobile clients on all supported cell phone manufacturers. Many users do not use Windows mobile phones.
You must use the Skype for Business Server 2015 Bandwidth Calculator to analyze Skype for Business traffic.

Supporting Information -

Overview of data centers -

Detail of the Chicago data center

Overview of audio and video codec bandwidths



You need to ensure that there is enough bandwidth available to meet the current maximum bandwidth requirements for peer-to-peer (P2P) video calls.
How much bandwidth in kilobits per second (Kbps) should you allocate?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an
All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Overview -

General Overview -
Litware, Inc. is a marketing company that has 20, 000 users.
Physical Locations:
Litware has a main office and a branch office. The main office is located in New York. The branch office is located in Montreal.
The offices connect to each other by using a WAN link. Each office connects directly to the Internet.
Each office has a firewall between the internal network and the perimeter network and the Internet.

Existing Environment -

Active Directory Infrastructure -
The network contains an Active Directory Domain Services (AD DS) forest named litware.com. The forest contains a single domain. All domain controllers run
Windows Server 2012.
Each office contains two domain controllers. Each office is configured as an Active Directory site.
Skype for Business Server Infrastructure
The network contains a Skype for Business Server 2015 infrastructure. The infrastructure contains 12 servers. The servers are configured as shown in the following table.

Litware uses the following Skype for Business features:
Instant messaging (IM)
A/V conferencing
The Skype for Business Server 2015 infrastructure is configured to use federation with users at a partner company, which is named Contoso, Ltd. Contoso has a
SIP domain named contoso.com. The users at Contoso use Microsoft Skype for Business Online.
Litware has a Microsoft Exchange Server 2013 organization. You integrate Exchange 2013 with Skype for Business Server 2015.

Planned Changes -
Litware plans to implement the following changes:
Enable Enterprise Voice for all users
Add IP phones to the existing VLANs
Add a SIP trunk to each site

Problem Statements -
Litware identifies the following issues:
The current firewall configurations allow all ports and all protocols to the Skype for Business Server 2015 infrastructure.
A change to the Skype for Business hosted provider proxy FQDN recently caused the federation with contoso.com to become unavailable.

Requirements -

Business Goals -
Litware plans to minimize hardware and software purchasing costs.

Technical requirements -
Litware identifies the following technical requirements:
The Enterprise Voice solution must ensure that calls from Canada are routed through the SIP trunk in the Montreal office. Litware identifies 39 area codes and a country code of 1 for Canada. You must minimize the number of voice routes that you must create.
The Enterprise Voice solution must ensure that calls to any country besides Canada are routed through the SIP trunk in the New York office. Litware identifies
269 area codes and a country code of 1 for the United States.
If the SIP trunk in the New York office fails, users in the Montreal office must be able to place international calls.
The provider of the New York SIP trunk requires that the 011 prefix be used to make all international calls. Rules exist to ensure that dialed numbers conform to E.164 standards.
Application sharing for up to 200 simultaneous remote users and 100 simultaneous internal users in a single conference must be supported. Each application sharing session uses 500 Kbps. Only users on the internal network are presenters of the conferences. You must minimize the amount of bandwidth needed for application sharing.
Users in the New York and Montreal offices must be able to dial a local number to access their voice mail remotely. Subscriber access must be available in

French for the Montreal office users and in English and Spanish for the New York office users.
Skype for Business Phone Edition devices must be supported.
Users must be able to access their voice mail only from the Skype for Business client by clicking Call Voice Mail.
You must minimize the number of access numbers and UM dial plans that you create.

Security Requirements -
Allow only the required communications through the firewalls for the supported Skype for Business services.

Response Group Requirements -
Litware plans to create a response group for support calls to meet the following requirements:
Incoming calls must be routed to any support staff who are online and available.
If the support call is not answered by a support staff member, the call must be forwarded to the group of managers on call that day.
Calls forwarded to the managers must be sent to the manager who has not answered a support call in the longest amount of time.

You are implementing the Enterprise Voice solution. You create the objects described as shown in the following table.

You need to recommend which action must be performed to meet the technical requirements for Enterprise Voice routing.
What should you add?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an
All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Overview -

General Overview -
Litware, Inc. is a marketing company that has 20, 000 users.
Physical Locations:
Litware has a main office and a branch office. The main office is located in New York. The branch office is located in Montreal.
The offices connect to each other by using a WAN link. Each office connects directly to the Internet.
Each office has a firewall between the internal network and the perimeter network and the Internet.

Existing Environment -

Active Directory Infrastructure -
The network contains an Active Directory Domain Services (AD DS) forest named litware.com. The forest contains a single domain. All domain controllers run
Windows Server 2012.
Each office contains two domain controllers. Each office is configured as an Active Directory site.
Skype for Business Server Infrastructure
The network contains a Skype for Business Server 2015 infrastructure. The infrastructure contains 12 servers. The servers are configured as shown in the following table.

Litware uses the following Skype for Business features:
Instant messaging (IM)
A/V conferencing
The Skype for Business Server 2015 infrastructure is configured to use federation with users at a partner company, which is named Contoso, Ltd. Contoso has a
SIP domain named contoso.com. The users at Contoso use Microsoft Skype for Business Online.
Litware has a Microsoft Exchange Server 2013 organization. You integrate Exchange 2013 with Skype for Business Server 2015.

Planned Changes -
Litware plans to implement the following changes:
Enable Enterprise Voice for all users
Add IP phones to the existing VLANs
Add a SIP trunk to each site

Problem Statements -
Litware identifies the following issues:
The current firewall configurations allow all ports and all protocols to the Skype for Business Server 2015 infrastructure.
A change to the Skype for Business hosted provider proxy FQDN recently caused the federation with contoso.com to become unavailable.

Requirements -

Business Goals -
Litware plans to minimize hardware and software purchasing costs.

Technical requirements -
Litware identifies the following technical requirements:
The Enterprise Voice solution must ensure that calls from Canada are routed through the SIP trunk in the Montreal office. Litware identifies 39 area codes and a country code of 1 for Canada. You must minimize the number of voice routes that you must create.
The Enterprise Voice solution must ensure that calls to any country besides Canada are routed through the SIP trunk in the New York office. Litware identifies
269 area codes and a country code of 1 for the United States.
If the SIP trunk in the New York office fails, users in the Montreal office must be able to place international calls.
The provider of the New York SIP trunk requires that the 011 prefix be used to make all international calls. Rules exist to ensure that dialed numbers conform to E.164 standards.
Application sharing for up to 200 simultaneous remote users and 100 simultaneous internal users in a single conference must be supported. Each application sharing session uses 500 Kbps. Only users on the internal network are presenters of the conferences. You must minimize the amount of bandwidth needed for application sharing.
Users in the New York and Montreal offices must be able to dial a local number to access their voice mail remotely. Subscriber access must be available in

French for the Montreal office users and in English and Spanish for the New York office users.
Skype for Business Phone Edition devices must be supported.
Users must be able to access their voice mail only from the Skype for Business client by clicking Call Voice Mail.
You must minimize the number of access numbers and UM dial plans that you create.

Security Requirements -
Allow only the required communications through the firewalls for the supported Skype for Business services.

Response Group Requirements -
Litware plans to create a response group for support calls to meet the following requirements:
Incoming calls must be routed to any support staff who are online and available.
If the support call is not answered by a support staff member, the call must be forwarded to the group of managers on call that day.
Calls forwarded to the managers must be sent to the manager who has not answered a support call in the longest amount of time.

You need to create the voice routes.
How many voice routes should you create?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an
All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Overview -

General Overview -
Litware, Inc. is a marketing company that has 20, 000 users.
Physical Locations:
Litware has a main office and a branch office. The main office is located in New York. The branch office is located in Montreal.
The offices connect to each other by using a WAN link. Each office connects directly to the Internet.
Each office has a firewall between the internal network and the perimeter network and the Internet.

Existing Environment -

Active Directory Infrastructure -
The network contains an Active Directory Domain Services (AD DS) forest named litware.com. The forest contains a single domain. All domain controllers run
Windows Server 2012.
Each office contains two domain controllers. Each office is configured as an Active Directory site.
Skype for Business Server Infrastructure
The network contains a Skype for Business Server 2015 infrastructure. The infrastructure contains 12 servers. The servers are configured as shown in the following table.

Litware uses the following Skype for Business features:
Instant messaging (IM)
A/V conferencing
The Skype for Business Server 2015 infrastructure is configured to use federation with users at a partner company, which is named Contoso, Ltd. Contoso has a
SIP domain named contoso.com. The users at Contoso use Microsoft Skype for Business Online.
Litware has a Microsoft Exchange Server 2013 organization. You integrate Exchange 2013 with Skype for Business Server 2015.

Planned Changes -
Litware plans to implement the following changes:
Enable Enterprise Voice for all users
Add IP phones to the existing VLANs
Add a SIP trunk to each site

Problem Statements -
Litware identifies the following issues:
The current firewall configurations allow all ports and all protocols to the Skype for Business Server 2015 infrastructure.
A change to the Skype for Business hosted provider proxy FQDN recently caused the federation with contoso.com to become unavailable.

Requirements -

Business Goals -
Litware plans to minimize hardware and software purchasing costs.

Technical requirements -
Litware identifies the following technical requirements:
The Enterprise Voice solution must ensure that calls from Canada are routed through the SIP trunk in the Montreal office. Litware identifies 39 area codes and a country code of 1 for Canada. You must minimize the number of voice routes that you must create.
The Enterprise Voice solution must ensure that calls to any country besides Canada are routed through the SIP trunk in the New York office. Litware identifies
269 area codes and a country code of 1 for the United States.
If the SIP trunk in the New York office fails, users in the Montreal office must be able to place international calls.
The provider of the New York SIP trunk requires that the 011 prefix be used to make all international calls. Rules exist to ensure that dialed numbers conform to E.164 standards.
Application sharing for up to 200 simultaneous remote users and 100 simultaneous internal users in a single conference must be supported. Each application sharing session uses 500 Kbps. Only users on the internal network are presenters of the conferences. You must minimize the amount of bandwidth needed for application sharing.
Users in the New York and Montreal offices must be able to dial a local number to access their voice mail remotely. Subscriber access must be available in

French for the Montreal office users and in English and Spanish for the New York office users.
Skype for Business Phone Edition devices must be supported.
Users must be able to access their voice mail only from the Skype for Business client by clicking Call Voice Mail.
You must minimize the number of access numbers and UM dial plans that you create.

Security Requirements -
Allow only the required communications through the firewalls for the supported Skype for Business services.

Response Group Requirements -
Litware plans to create a response group for support calls to meet the following requirements:
Incoming calls must be routed to any support staff who are online and available.
If the support call is not answered by a support staff member, the call must be forwarded to the group of managers on call that day.
Calls forwarded to the managers must be sent to the manager who has not answered a support call in the longest amount of time.


HOTSPOT -
You plan to implement the response group for the support staff and to create the agent groups shown in the following table.

You need to configure the agent groups to meet the response group requirements.
How should you configure each agent group? To answer, select the appropriate options for each group in the answer area.
Hot Area: